Personal Banker
North Dallas Bank and Trust - Dallas, TX

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Job Description:
Evaluate the needs of potential customers and offers
appropriate financial products and services. Prepare and
compile new customer application and information to open
new account. Provide ongoing relationship servicing with
current customers to maintain goodwill and gain
additional business. Acquire and maintain expert
knowledge of all bank products and services. Coordinate
and assist back office personnel in resolving exceptions
and discrepancies in account documentation. Promote and
cross-sell other establishment products and services as
appropriate to customer requirements. Respond to
customer inquiries and requests regarding personal
and/or business accounts. Assist customers with Check
orders and Stop Payments; Notary Service; Assist
customers with access to their Safe Deposit Box;

Job Requirements:
40 hours a week, Monday through Friday. Must have HS
Diploma or
equivalent, and a minimum of 2 years experience working
for a
Commercial Bank. Prefer previous experience as a
personal banker.
Must have excellent communications skills, both verbal
and written.
Must have a polished and professional demeanor, and
exceptional
customer service skills. Technical skills: Typing 40-50
wpm, 10-key,
Microsoft Word and Excel, Windows; Strong communication
skills,
verbal and written, along with solid interpersonal
skills. Must be
highly organized and responsible; Impeccable customer
service and
active listening skills; Take initiative to make
appropriate
decisions and decisive actions according to bank policy;
Flexible and
willing to learn new skills

North Dallas Bank and Trust - 10 months ago - save job - copy to clipboard