Position is open to the public and internal applicants; however, internal candidates within the Teamsters Health Department Bargaining Unit will receive preference.
DEPARTMENT: PERSONAL HEALTH
UNION: TEAMSTERS HEALTH DEPARTMENT
HOURS: 37.5 HRS/WK
Primary functions of the job are to provide administrative and technical support for the nursing office of a County supervised health clinic. Current assignment is for the Youth Health & Wellness Center. Assignment may change as needs of the Department and funding dictate. Employees assure client access and confidentiality, and perform laboratory procedures. Employees in this job have no formal supervisory role, however, work as part of a team and are responsible for ensuring that the team meets its objectives.
Employees must meet the minimum requirements, conditions of employment, and be able to perform successfully all essential duties and responsibilities with or without reasonable accommodations. This position may require irregular hours. This position may require travel by the employee in the employee's own vehicle.
Examples of Duties:
PRIMARY DUTIES AND RESPONSIBILITIES (may include but are not limited to the following)
- Performs client intake, including meeting with clients, describing programs, assisting with the completion of enrollment forms, verifying health insurance coverage, and obtaining medical history and other pertinent information.
- Performs blood pressure checks, urine examinations, pregnancy testing and other lab procedures including invasive procedures of venous blood drawing; and may perform anthropometric measurements (height, weight, head circumference).
- Provides comprehensive customer service, including delivery of accurate, prompt, and courteous assistance on policies, guidelines, and standard practices to internal and external customers, both verbally and in writing.
- Schedules client appointments, collects co-payments or sliding fee scale amounts, and other front desk related activities.
- Provides pharmaceuticals and supplies according to Medical Director guidance and explains proper usage
- Monitors and maintains appropriate levels of supplies and materials in support of unit operations and activities.
- Collects lab materials and prepares laboratory materials for mailing or shipping and sends and receives medical records.
- Monitors the quality of applicable testing and medical analysis supplies to assure reduced loss in applicable items due to outdated stock or improper storage and handling.
- Creates forms, calendars, newsletters, brochures, pamphlets, flyers, and/or other collateral materials in support of unit operations and activities.
- Participates in/on a variety of meetings in order to receive or convey information.
- Processes, compiles, researches, and analyzes information, and prepares and verifies reports, correspondence, and other documents utilizing applicable software, within established procedures.
- Sorts, files, and maintains materials and filing systems (paper, computer or imaging), retrieves file materials, and keeps a record of file movement.
- Enters, verifies, and reconciles information and data. May develop spreadsheets, databases, or reports.
- May perform the duties of the Vision and Hearing Technician.
EDUCATION, FORMAL TRAINING, AND EXPERIENCE (minimum requirements)
CERTIFICATIONS, LICENSES (minimum requirements)
- High School Diploma or G.E.D. supplemented by advanced college coursework in medical technology, laboratory technology, licensed practical nursing, or related field.
- One to two years of experience in health care setting, with direct client contact preferred
- CPR Certification
- Bloodborne Pathogens Certification
- Requires a valid driver's license and personal vehicle insurance and must maintain eligibility to drive as per the County's Vehicle policy.
PHYSICAL DEMANDS, WORK ENVIRONMENT, AND OTHER REQUIREMENTS
KNOWLEDGE, SKILLS, ABILITIES, COMPETENCIES (minimum requirements)
- May be required to climb or balance; reach with hands and arms; sit; stand; stoop, kneel, or crouch; talk and hear; smell; use hands to finger, handle, or feel.
- Position occasionally works in an outdoor environment with exposure to weather-related heat and cold, rain, wind, and related elements.
- May be exposed to infectious diseases, criminal suspects or prison inmates.
- May occasionally be required to lift/move up to 50 pounds.
CONDITIONS OF EMPLOYMENT (minimum qualification - legal or contractual pre-employment obligations and/or requirements, such as drug testing, background check, etc.)
- Proficiency in English grammar, spelling, punctuation, and simple mathematical functions such as addition, subtraction, multiplication, division, percentages, ratios, etc.
- Some knowledge of Public Health, including basic health care principles and practices
- Knowledge of anthropometric, vision and hearing, and general lab equipment
- Skill in the use of technical laboratory equipment
- General knowledge and ability to use a personal computer to prepare reports, maintain records, search for and compile data
- Skill in operation of modern office equipment such as personal computer, facsimile, copiers, scanners and telephones
- Interpersonal skills necessary to develop and maintain effective and appropriate working relationships with customers, co-workers, and representatives of other agencies.
- Skill in researching and resolving problems in order to ensure compliance
- Ability to consistently demonstrate sound ethics and judgment
- Ability to apply sound judgment, solve problems, make effective decisions, and act with integrity
- Ability to comprehend, process and apply both verbal and written skills appropriate to the job
- Ability to accurately organize and maintain paper documents and electronic files
- Ability to maintain the confidentiality of information and professional boundaries
- Ability to use County resources effectively and efficiently
A background check may be required initially and periodically for an individual hired, transferred, reclassified, promoted, or currently working in this job. Appointment to or continued employment in this job is contingent upon a satisfactory background check which may include, but is not limited to: confirmation of a persons’ identity; review of criminal conviction records; verification of educational degree, license, or certificate required for the position; review of Department of Motor Vehicles records; Department of Justice fingerprint scan; and/or drug and alcohol testing as required and allowable by law. A satisfactory background check is defined as the absence of a criminal history record which bears a demonstrable relationship to the applicant's or employee's suitability to perform the required duties and responsibilities of the position.