Personal Lines Billing Servicces Associate
Chubb Group - New Jersey

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Competencies & Skills Required

Performance Skills:
Basic math skills
Excellent oral and written communication skills
Ability to influence and negotiate Follow-up and organizational skills Attention to detail
Rapid learner
Self initiative
Co-operation and Teamwork Conceptual thinking Flexibility
Strong interpersonal skills
Quality driven

Technical Skills:

Basic PC knowledge and maneuverability
PowerPoint (helpful)

Essential Job Functions:

Review monthly collection activity – Internal and External ( contracted agencies ) Communicate with customer via written and/or verbal communication
Document and complete collection files
Update General Counsel when required
Reporting of monthly collection activity

Job Description

Preparing various AR reports, system downloads, assisting supervisor
with procedural set-up/documentation, monthly performance audits, collecting past due
earned premium accounts, working with contracted collection agencies & negotiating as well as tracking success of contracted collection agencies. Provide additional phone assistance to Billing Phone Unit as needed.

About this company
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