Job Category: Customer Service
Clinical Licensure Required : N/A
Job Type: Full Time Position Summary:
9:00 am – 5:30 pm Or
11:00 am – 7:30 pm
* All positions require a third Saturday rotation
Responsible for all functions related to electronic creation of an order. Enter alphabetic, numeric, or symbolic data into computer in accordance with departmental standards and procedures. Verify data on screen against data on source documents. Additional research functions may be necessary. Must follow through on standard operating procedures, problem-solve, and troubleshoot with minimal guidance. Support and demonstrate solid commitment to customer satisfaction and quality. This position may perform other clerical duties as business needs require. Required Qualifications:
Minimum of 6 months experience in a data entry or computer based position preferred. Preferred Qualifications:
Must be detail oriented and possess computer skills. Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to interpret a variety of information contained in participant order documents. Ability to identify and define problems, collect data, establish facts and draw valid conclusions. Strong trouble shooting and problem solving skills are necessary. Good interpersonal communication skills required. Must be flexible and enjoy working in a team environment. Strong data entry skills required. Education:
Verifiable High School diploma or GED is required. Business Overview:
CVS Caremark, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.
Millions of times a day, close to home and across the country, we’re helping people on their path to better health.