Seeking Planner in Truckload Operations at FFE, where the opportunities are many, and the boundaries limitless!
The statements below describe the general nature of the work being performed by the Planner and are not a complete list of all their responsibilities, duties and skills required. The Planner may perform other duties as assigned. The Planner is expected to abide by and enforce the policies and procedures of FFE, including regular and prompt attendance, production requirements, timely and efficient completion of tasks and responsibilities, as well as promoting teamwork and cooperative effort.
The Planner is responsible for ensuring that the customers' transportation needs are met in the most cost-effective and efficient way. This means that a Planner must appropriately match the right equipment, drivers and loads to make sure freight is timely and safely delivered. To accomplish these expectations, a Planner is expected to perform the following duties:
Evaluates customer service requirements;
Analyzes available equipment, drivers and loads;
Estimates loads and trip times;
Optimizes on-time delivery at the lowest operating cost;
Plans most efficient routes using all available resources maximizing truck utilization and minimizing empty and out-of-route miles;
Establishes truck schedules;
Arranges pickup and delivery details and manages the route stop order for loading and unloading trucks;
Evaluates the operation to promote cost-efficient service and make recommendations for improvements
Administer drop lots
Monitor current equipment location and status;
Manages Customer Trailer Pool;
Advise Sales and Account Manager on detentions, loading and un-loading, re-consignments, over-weights and OS&D, and problems caused by Customer;
Interact with customers and troubleshoot problems with customers to obtain final resolution;
Respond quickly and efficiently to changes in drivers, road conditions, or load needs and assist Driver Manager in re-powering loads and drivers when necessary;
Review, analyze and coordinate EDI data transactions for accuracy and timeliness. This includes but is not limited to rejecting any data that is not accurate, researching the primary source of the data and correcting the data for release by the EDI Coordinator(s). This will include providing comments that are relative to specific shipments for EDI purposes;
Effectively and efficiently assist the Operations Manager and Driver Managers in the supervision of drivers;
Resolve any driver's issues or concerns escalated to the Planner and, as appropriate, make recommendations and referrals to other management to resolve the issue or concern; the Planner shares responsibility for any appropriate follow-up or escalation to management to see that the driver's issues/concerns are addressed;
Recommend specific disciplinary action for performance or disciplinary problems to the Operations Manager or Driver Manager;
Communicate with Customer concerning any detention or delay of equipment at a Customer location; Planner should also alert the Account Manager to the problem and make specific recommendations to resolve the problem;
Work cooperatively with Driver Managers to ensure Customer, Driver and Company needs are met in a timely manner;
Work with Drivers to ensure special requests are completed;
Model professional attitude and maintains composure at all times, Other duties as assigned
Minimum Job Requirements:
High School or Equivalent (College Degree preferred)
Previous AS400 Knowledge
Experience with Qualcomm and/or PeopleNet Communications
For over 60 years, our employees have trusted their careers to us because our roots are deep in trucking, going all the way back to our founders! At FFE Transportation Services we believe that our employees are our most important assets. We service some of the Nation's leading suppliers and it is our goal to provide a warm, friendly environment, individual career path options and a large network of customers to service. Dynamic career opportunities are available to talented professionals seeking a role in a well-established, family-oriented professional services company. We offer competitive pay and benefits, but we feel our most important offering is the fact that we are a family oriented business with strong values and a sense of community.
We value communication and teamwork as vehicles to help us achieve our goal of meeting the needs of our customers. We work together to foster a culture in which our employees excel in a fulfilling work environment with access to enriching resources for you as a person as well as an employee.
We offer a competitive benefits and compensation package that includes medical, dental, vision, LTD, life insurance, and more, as well as a 401(k) plan. We respect, value, and welcome diversity in our workforce. We provide equal employment opportunities to all employees and applicants without regard to race, color, sex, gender, age, religion, national origin, military service, status as a Vietnam-era or special disabled veteran, marital status, disability, or medical condition. Employment will require a criminal background investigation and a drug/alcohol screening.
With more than 60+ years in business; FFE Transportation is the industry leader in temperature controlled LTL, Truckload, Dedicated, and...