Players Club Representative
Boomtown Casino Biloxi - Biloxi, MS

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P enn National Gaming has thrilled and entertained guests since 1971 when it all began as a horse racing venue. From a single race track, we have grown to be one of the nation’s largest gaming companies, operating properties that offer broad and diverse gaming and pari-mutuel wagering experiences. PENN is dedicated to becoming the undisputed leader in guest service by offering a Red Carpet experience for each and every guest.

Boomtown Casino-Biloxi is currently looking for a Players Club Representative to join the team.

Work Schedule: To Be Determined

Average Hours per Week: 35-40

Pay Rate: $9.75

Your daily responsibilities include:
Ensure interactions with internal and external guests follow the guidelines of the Red Carpet Customer Service Program
Enroll patrons into Players Club, issue Players Club cards, maintain accurate player tracking information, and assist the Marketing Department with all casino promotions
Understand and explain promotions, events, tournaments, coupons, collateral, and Players Club benefits, to guests inperson or by telephone in a competent manner
May be assigned to work in the Gift Shop and Bakery or Welcome Center
Ring up purchases on cash register
Maintain "on floor" stock levels
Complies with state, company and department policies and regulations

To be successful in this position it will require the following skill set:

High school diploma or equivalent preferred
Must be at least 21 years of age
A minimum of one year of cashiering and experience and/or heavy money handling experience.
Able to promptly and accurately follow instructions given by Supervisor or Manager
Must qualify for licensing by Maryland Gaming Commission
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Something to leave you with:
If you're truly committed to a red-carpet service culture, then you need a team that is just as dedicated in pursuing that vision. Penn National Gaming is the place where we empower our cast members to deliver that WOW factor to our guests and in turn we will provide them an opportunity to build an "A" list career portfolio. You will soon understand why "It's Good To Be PENN!"

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