The City of Pittsburg reserves the right to close postings prior to the indicated closing date based on the volume of applications received.
Applicants must submit an employment application, supplemental questionnaire, and valid typing certificate (please review supplemental information section on typing certificate requirements). Those appearing to have the best combination of training and related work experience will be invited to participate in the interview process. The City reserves the right to utilize alternative testing methods if deemed necessary.
Tentative Interview Dates: April 3-4, 2013
Examples of Duties:
Duties include, but are not limited to:
• Enters and maintains accurate data and information into the California Law Enforcement Telecommunications System (CLETS) including stolen vehicles, missing and unidentified persons and domestic violence restraining orders; enters and retrieves information from a variety of state and local automated systems; validates selected records from the Department of Justice files including vehicles, boats and missing persons.
• Demonstrates a full understanding of applicable policies, procedures, and work methods associated with assigned duties, including Uniform Crime Reporting (UCR) requirements as mandated by Department of Justice.
• Photocopies and distributes crime, incident, arrest and accident reports to the general public and various agencies such as the Department of Justice (DOJ), California Highway Patrol, District Attorney, Department of Motor Vehicles (DMV) and insurance companies; prepares misdemeanor/felony court packets for the District Attorney’s Office including crime report, amendment information and supporting documents such as criminal history, DMV driving history and drug analysis results; applies federal, state and local laws when releasing information.
• Assists department personnel at the officer’s counter; assists and provides information to the public in person and by telephone; takes and provides phone messages for officers; faxes materials to other agencies; maintains accurate records as they relate to individual files or criminal history information; answers phones and provides assistance to the public, other city staff and outside agencies.
• Establishes positive working relationships state/local agencies, City management and staff and the public.
• Applies federal, state and local laws related to release of information; may assist in handling complex and difficult situations involving the interpretation of regulations and operating procedures; resolves service issues and complaints.
Qualified applicants must possess a high school diploma supplemented by coursework in record keeping or office automation and two years of experience providing administrative/office support.
Applicants must submit, at the time of application, a valid typing certificate issued within the last twelve (12) months showing a typing speed of at least 40 net words per minute.
Possession of, or ability to obtain, a valid Class C California driver’s license and proof of auto liability insurance is required.
Satisfactory completion of a thorough background investigation.
Qualified applicants must also possess:
Modern office administrative practices and procedures; modern office equipment including FAX machines, multi-line telephone systems, computers and applicable software; proper English, spelling and grammar; public and agency desk procedures and methods of providing services and information; applicable federal, state, and local laws, codes and regulations, including the Public Records Act; automated law enforcement information systems and procedures; methods and techniques for record keeping.
Perform responsible and confidential support work involving the use of independent judgment; interpret and apply departmental rules and policies. Operate standard office equipment, including a computer; operate specialized automated law enforcement information systems; understand and follow instructions; work a flexible schedule including evenings and weekends as needed; organize and prioritize work assignments; perform a variety of work with speed and accuracy; handle information of a sensitive and confidential nature; maintain confidentiality; work independently and use good judgment; work flexible hours including evenings, weekends and split shifts; word process at a rate of at least 40 net words per minute; apply applicable laws, codes and regulations; communicate clearly and concisely, both orally and in writing; and establish and maintain effective working relationships.
A typing certificate is required for this position. Applications submitted without certification will be rejected. Applicants must submit a typing certificate along with the employment application with a minimum typing speed of 40 net words per minute (see below for calculation method used).
You may obtain this certification from employment agencies, adult education centers or schools provided the minimum elements are listed on the certificate:
-It is a 5 minute typing test
-Gross words per minute typed
-Subtracted 2 words per error
-Net words per minute typed
-Place, name and telephone number of the test administrator
-Issued within the last 12 months
42 gross words per minute with 2 errors (2x2=4) 42-4 = 38 net word per minute
Internet generated certificates will not be accepted. You may attach the typing certificate to your application or email/fax your typing certificate to the Human Resources Department at firstname.lastname@example.org or via fax at (925) 252-4138.