Policy Administrator
Artemis 3 reviews - Indianapolis, IN

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Our client, a leading, national insurance company, is hiring a Policy Administrator for their Indianapolis office. The Policy Administrator will assist customers, agents and company representatives with applications for coverage and/or billing questions.

Title: Policy Administrator (full time)

Location: Indianapolis, IN

Compensation: Competitive base salary, full benefits, career growth opportunities.

Job Responsibilities:
  • Receives and processes incoming customer information and applications.
  • Gathers and processes applications and all required documentation for submission.
  • Ensures accuracy of customer accounts and makes modifications when necessary.
  • Demonstrates knowledge of insurance products and services to best meet needs of the customer.
  • Receives incoming calls on multi-line telephone system, documents appropriate messages and makes transfers to appropriate parties when necessary.
  • Office administrative duties such as filing, document archiving and retrieving documents, are assigned as necessary.
  • Makes corrections or informs management when errors or system malfunctions are discovered.

Job Qualifications:
  • High school diploma or GED minimally required.
  • Minimum one year previous customer service experience.
  • Prior experience with office equipment such as fax, phone, email, calculator, postage meter and photocopier is required.
  • Must have professional demeanor and professional phone etiquette skills.
  • Superior communication skills, both written and verbal
  • Superior typing and computer skills are required.
  • Must be able to work independently and demonstrate initiative.
  • Must be able to manage workflow and time appropriately.
Apply now for immediate consideration of the opportunity.

About this company
3 reviews