Practice Manager
American Optical Services - Russellville, AR

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POSITION SUMMARY
This position is responsible for the day to day operations of the practice. This position is responsible for maintaining adequate personnel staff to effectively fulfill obligations for patient care. This position is also responsible for scheduling, payroll, employee discipline, hiring, orientation, employee relations, problem solving and terminations in conjunction with Corporate Human Resources. This position assists with the development of goals, budgets, and targets for the practice. This position is also responsible for ensuring appropriate licensing and credentialing for all employees.

JOB DUTIES AND RESPONSIBILITIES
In collaboration with the Medical Director, promote optimal clinic flow and development and implementation of clinic procedures. Leads and coordinates clinical data tracking, capture and analysis for outcomes reporting and benchmarking. Coordinate with Technicians and Assistants daily and weekly on clinic staffing needs and proactively plan clinic staffing, including arranging coverage for absences. Oversee implementation of policies and procedures for maintenance and calibration of medical equipment, ordering of supplies and equipment, and proper laboratory procedures. Support medical director in effectively reviewing, investigating and responding to patient questions and grievances. Oversee development and implementation of procedures for reception, and front desk staff; serve as communication hub of team and track and promote team performance. Under the direction of Regional Practice Manager, observe, engage, and coach staff on implementation of clinical programs.

Oversees training of clinic staff on clinical procedures including electronic medical records. Oversee ordering of clinic supplies Oversee maintenance and upkeep of clinic facilities, including managing/assigning responsibilities for trash removal, cleaning, repairs etc. Interface with information technology support resources to ensure optimal functioning of technology, including servers, network, hardware, software, telephone system, fax, and security system. Participate as a member of the management team for strategic decision making and coordination Develop and implement clinic team work plans; assign work activities; monitor work flow; review and evaluate work products, methods and procedures; prioritize and assign work. Other duties as assigned by the Regional Practice manager.