Reporting to Director of Operations, manages assigned Medical Office Site daily operations including management and training of staff, patient scheduling and insurance verification, performance of clinical activities and medical record documentation, and compliance with billing protocols. Monitors site operational, financial, quality and customer service levels to goals to maximize resources and patient throughput.
1. The level of knowledge normally obtained through the completion of a Bachelor’s degree in a business-related or health administration field. Bachelor’s degree in business or healthcare administration strongly preferred.
2. Minimum of 3years recent experience required working in a physician’s office, or healthcare /managed care related operations or similar environment, with an emphasis on operational oversight of registration processes, reimbursement and customer service preferably at a management level.
3. Minimum of 1 year previous supervisory experience required.
4. Proficiency using a personal computer to create and manage documents, reports and presentations in Microsoft Word, Excel, and Power point is required.
Northwest Community Hospital - 17 months ago