Practice Manager
Ulthera, Inc - Houston, TX

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Provide clinical training related to new customer start up as well as as-needed training on Ultherapy for practices in order to improve clinical outcomes
  • Collaborate with customers for optimized inventory levels and ordering norms of transducers
  • Train practice personnel how to sell the Ultherapy procedure to potential patients through role playing and ‘see one, do one, teach one’ technique
  • Update Ulthera database (salesforce.com) with specific account activities
  • Ensure accounts are aware of and integrating new clinical and marketing programs and resources
  • Facilitate system in-servicing and user-level technical support on an ad-hoc basis
  • Ensure practice stakeholders are generally informed and satisfied
  • Practice Marketing
  • Train practice management personnel on available tools and resources
  • Assist the practice in planning their Ultherapy promotional program; provide hands-on executional assistance in adapting and implementing promotional tactics (based on foundational corporate templates and modular plan) Review photography process; assist in improving pictures (before & after) and securing consents to use for marketing purposes
  • Review practice integration of technology and how it fits/can be packaged with other offerings
  • Provide on-hand assistance with special practice promotion events
  • Provide patient consultation coaching
  • Provide support for customer to peer presentations
  • Ensures clinical training materials utilized are up to date and consistent with company standards and procedures
  • Notifies Ulthera’s Quality Department regarding error codes and submits field incident reports as required
  • Collaborates with operations and customer service to ensure timely response to US installation request.
  • Participates in industry meetings and trade shows and staffs the Ulthera booth as assigned.
  • Participates in treatments to maintain Ulthera technique and skill set
  • Required Skills
    • BS / BA in clinical health care or business highly preferred. MBA or MSN desirable.
    • Minimum 3 years of experience in aethetics in either a Clinical, Marketing, or blended role
    • Extensive healthcare customer (physicians, nurses, practice Specialist) experience a must: partnerships, collaboration and influence; experience in aesthetics a plus.
    • Direct creation of tools, processes and programs designed to drive patient volume at an owner-operated business level a must
    • Strong understanding of corporate, clinical and regulatory processes.
    • Organized, task-oriented,
    • Goal-oriented and results-driven
    • Poise and ability to tactfully challenge status quo.
    • Strong presentation and influence skills essential.
    • Experience in / knowledge of aesthetics preferred.
    • Heavy travel requirement. Amount depends on region and objectives.
    Required Experience Aesthetics Experience Strongly Desired

    Marketing/Clinical experience required

    Ulthera, Inc - 19 months ago - save job - block
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