Description Directs and coordinates administrative and clinical services for assigned clinical practice(s). Provides day-to-day oversight and supervises all administrative and non-clinical support staff to ensure optimal operations, highly functional business systems and quality patient care. Provides administrative oversight, business management, and program development; ensures optimal patient access, customer satisfaction, and cost-effective management for all practices. Identifies opportunities to increase patient volume, services while controlling expenses. Establishes work procedures and standards to improve efficiency and effectiveness in all practices.
Bachelor's Degree required. A Masters Degree, or ongoing studies in pursuit of a Masters Degree, in Healthcare Administration, Business Administration, or related field strongly preferred.
Requires a minimum of 5 - 7 years in a hospital or healthcare setting with prior experience of healthcare finance, professional billing and practice management. Experience in a rehab therapy environment strongly preferred.
3 years previous clinical, supervisory, and budget experience required.
Ability to work collaboratively in medical matrix team, and the ability to adequately represent needs of medical services, and work with multiple physicians of numerous specialties.
Comprehensive knowledge of clinical operations, hospital financial and human resources policies and procedures.
Excellent understanding of hospital and physician reimbursement as well as applicable external regulations and legal requirements.
Outstanding interpersonal relationship building skills; ability to mentor, guide and motivate direct reports through demonstration of best practices and leading by example.
Able to prioritize and manage multiple projects simultaneously and produce expected results.
Highly developed skills using personal computer tools including computerized healthcare information system, word processing, spreadsheets and presentation applications.
Excellent oral and written communication skills.
Demonstrated critical thinking, analytical and problem-solving skills.
Boston Medical Center - 21 months ago