Premier Quality Assurance Specialist
Elavon, Inc. 3.52 reviews - Englewood, CO

This job posting is no longer available on Elavon, Inc.. Find similar jobs:Premier Quality Assurance Specialist jobs - Elavon jobs

-

120042250

Elavon

Description

Responsible for auditing and root cause identification of production and customer service areas.

Complete call monitors to ensure effectiveness of call centers. Report audit/call monitor results, root cause analysis and trending to business leaders as identified by the business.

Your Career is Here.

Qualifications

Basic Qualifications

  • Associate's degree, or equivalent work experience
  • Three to five years of clerical and/or customer service experience
Preferred Skills/Experience

  • Thorough knowledge of the organization, products, services and systems
  • Ability to manage multiple tasks/projects and deadline simultaneously
  • Ability to identify and resolve/escalate complex problems with minimal guidance
  • Excellent interpersonal, verbal and written communication skills
  • Proficient computer skills, especially Microsoft Office applications
Job

Administrative / Clerical

Primary Location

USA-Colorado-CO-Englewood

Shift

1st - Daytime

Travel

No

Average Hours Per Week

40

About this company
3.52 reviews
Elavon provides ongoing support through customized service level options, and a dedicated client relations team. Training Services: Our...