Solid reputation, passionate people and endless opportunities.
That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
Reports to Premium Audit Manager. Working outside an office environment and independently, is responsible for performing audits on Property/Casualty Commercial Lines adjustable policies to establish appropriate classifications, exposures and basis of premium. Responsible for developing earned premiums in accordance with company, industry and government rules and regulations. Territory will include Atlanta and surrounding areas.
This level auditor works with little day to day oversight but will require guidance on legal and complex communications and issues. This auditor will handle moderately complex accounts including Commercial and National Programs and some smaller/less complex Construction and Technology policies.
PRIMARY DUTIES AND RESPONSIBILITIES:
Conducts audit of selected Commercial Lines adjustable policies by reviewing the insured-s business operation, including examining, verifying and recording pertinent classification-related data from financial/business records. Determine and/or develop premium basis and classification.
Conducts physical audits to optimize timeliness and productivity.
Discuss issues and problems with the insured to ensure understanding of the change in premium and to maintain good customer relations. Develops successful relationships with insured-s and agents by utilizing excellent communication skills.
Ensure quality of the audit through proper risk classification and exposure basis information.
Utilize laptop computer to record audit information and transmit completed audits in a timely manner.
Provide external customers (i.e., agents and insured-s) and internal customers (i.e., underwriting, policy processing, claims and accounting) with information to assist in their understanding of audit-related matters, including audit vouchers, procedures and worksheets.
Remain informed of changes and current information relative to premium auditing through discussion and correspondence with experts and industry-related literature. Acts as expert resource on audit matters for all internal and external customers.
May represent the company in routine court appearances.
May provide guidance to less experienced auditors or train new auditors as necessary.
Alert the Special Investigative Unit (SIU) of potential fraud situations.
EDUCATION/COURSE OF STUDY:
Successful completion of PA 91 and 92 (For new hires with all other required skills, completion of PA 91 and 92 within 18 months of hire)
Valid driver-s license and acceptable driving record is required for travel to insured-s
Must maintain performance standards in accordance with department policy
Technical expertise with audit systems and other policy information systems
Generally requires 3-7 years audit experience
Demonstrated ability to work independently
Strong organizational skills
Strong communication skills
Solid analytical skills
Solid experience in the use of personal computers and software applications (i.e., MS Excel, MS Word, LOTUS Notes) and the ability to manipulate data quickly and accurately
Strong knowledge of the Property Casualty businesses and products
Underwriting and marketing exposure
College degree in Accounting, Business Administration, or related field, or equivalent work experience
Able to orally and in writing present subjects clearly both technical and non-technical audiences with ideas that are concise and logical
Interacts tactfully and effectively in difficult situations, uses influence skills to present solution
Carefully listens to internal and external customer needs to develop appropriate solutions
Utilizes a win-win style of negotiating to resolve disputes
Represent the company in a positive and professional manner
Must manage self and own work
Is flexible- adjusts to new situations and changing priorities
Takes responsibility for decision and actions and makes quick and informed decisions
Takes responsibility for own performance and development
Develops a high degree of trust through demonstrated personal integrity and ethical behavior
Must be able to recognize problems and proactively act to resolve or minimize
Identifies customers- needs and takes appropriate action to meet those needs
Acts with a sense of urgency
Demonstrates a commitment to superior service
Demonstrates ability to influence and leverage behavior for the benefit of the company
Familiarity with all related Commercial Lines functions (i.e., underwriting and marketing)
Strong knowledge of premium audit workflow and systems
Understands the business objectives and acts in a decisive manner to achieve financial results
Effectively resolves individual conflicts
Builds and maintains successful relationships within the company and with external contacts
Travelers is an equal opportunity employer. We actively promote a drug-free workplace.
Job Category : Premium Audit
Travelers - 7 months ago
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