President & General Manager
Delaware North Companies - Buffalo, NY

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Wheeling Island Hotel-Casino-Racetrack offers 24 table games, 9 table poker room, over 1,618 slot machines, 151-room hotel, the #1 Greyhound Track in the USA (based on purses paid), six restaurants, 1,000-seat showroom, meeting and banquet services, and gift shop.

Responsibilities:
  • The successful associate will effectively manage all casino and racing operations, including food & beverage and lodging. Planned revenue for 2013 is $122 million.
  • Responsible for the effective and efficient management of the casino and all related operations, ensuring that effective financial, operational and human resource controls are in place. Define short and long term property goals and objectives. Develops and presents annual operating plan.
  • Responsible for setting appropriate staffing levels and managing and coordinating the daily activities of the management associates, including hiring, training, performance management and development.
  • Establish and maintain solid relationships with governmental, community and trade organizations to enhance business operations. Ensure compliance with all local and state regulatory agencies.
  • Establish and maintain a guest service culture throughout the facility focusing on a high and consistent level of guest service. Establish and maintain an issue free team environment for associates.

CasinoCareers.com - 19 months ago - save job - block
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About this company
167 reviews
A global leader in hospitality and food service, Delaware North Companies, Inc. is one of the largest privately held companies in North...