Principal IT Specialist
Hennepin County - Minneapolis, MN

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Supplemental Questions

Hennepin County envisions an organization where our commitment to diversity is fundamental in providing excellent service to our community.
Hennepin County Diversity Policy

The Hennepin County Department of Community Corrections and Rehabilitation (DOCCR) Information Technology (IT) unit is a team of dedicated IT professionals devoted to providing technical support to assist management decision-makers, as well as probation and parole officers, as DOCCR progresses towards data-driven measurement of results. DOCCR is seeking a Principal IT Specialist to join their team.

The mission of DOCCR is to promote community safety, community restoration, and reduce the risk of re-offending.
The primary duties and responsibilities of this position include:
Assume responsibility for on-call support of high priority systems and applications to resolve customer problems that have gone outside the required guidelines.
Negotiate system standards and complex solutions to technical problems among other information technology staff, customers and vendors.
Evaluate, plan, and coordinate the implementation of application rollouts and resource allocation for systems/applications.
Determine conceptual database design and design data interfaces for multiple platforms, ensuring data quality is incorporated.
Develop consultative relationships with management and information technology staff in order to understand their business and to provide technical support.
Provide technical assistance to, and sharing of information about database topics, security standards, and system infrastructure issues with information technology staff, customers and vendors.
Provide customized status reports to customers, team leaders, and supervisors, and write/publish documentation for status reporting.
Manage complex projects to scope, time line, and budget.
Analyze systems/applications and coordinate system implementation plans, making recommendations for automation solutions. Serve as a technical liaison between the DOCCR and the Central IT department.
Investigate new technologies and communicate best practices to own team and customers, and research white papers.
Plan and provide technical assistance, training, mentoring, and/or work direction of other IT staff and customers.
Recognize and respect cultural differences and provide culturally appropriate services. Best Qualified Candidates will have: One of the following: Bachelor's degree or higher in computer science, management information systems (MIS) or related field plus two years or more of professional information technology experience. A two year degree or approved certification in an IT program plus four years or more of professional level IT experience. An approved equivalent combination of education and experience to equal at least six years. Experience with: MS SQL Server Database Development (MCTS). MS SQL Server Business Intelligence Development (MCTS). MS SQL Database Administration (MCDBA). MS SQL Server Reporting Services. MS SharePoint. High availability SQL solutions. MS .Net development. Knowledge of: Data security and privacy requirements and procedures. Third level support; on-call support to high priority systems/applications Application design, development, testing, debugging, implementation, support, and maintenance in client/server environments. Hardware and software installation, operation, troubleshooting, and repair; production environment principle. Project management experience; skills in analysis and design techniques. Experience in a correctional or public safety setting. Ability to establish and maintain good working relationships with internal and external stakeholders. Ability to work effectively with an increasingly diverse client population. Ability to demonstrate the employee competencies.
Invitations to interview will be based upon an assessment of education and experience. A background check will be completed post interview.

If you need assistance or a reasonable accommodation to actively participate in the employment process, please email us at or call us at 612.348.2163.

Hennepin County provides equal access to employment, programs and services without regard to race, color, creed, religion, age, sex (except when sex is a Bona Fide Occupational Qualification), disability, marital status, sexual orientation, public assistance or national origin. If you believe you have been discriminated against, contact the Human Resources Department, A-400 Government Center, Minneapolis, MN 55487, 612-348-2163.

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