Principal User Experience Designer
eHealth - Mountain View, CA

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eHealth, Inc.
440 East Middlefield Road
Mountain View, CA 94043
T 650.584.2700
F 650.961.2110

Principal UX Designer

eHealth employees are a creative, collaborative and diverse group of talented individuals, and we want you to
join our team. Our goal is to make health insurance easier and more accessible for individuals, families and
small businesses, but we can't get there without your incredible UX talents.

We are looking for someone who will be a key member of the product team, focusing on the user experience
strategy and execution for our e-commerce website and related applications. You will participate in all phases
of the product development lifecycle, including product ideation and definition, UI design, and user research
and testing. You should have the ability to work on both tactical and strategic projects.

Here's more about the position and specific responsibilities.

What you’ll be doing:
  • Leads the design, look and feel, and user experience of major areas of eHealth’s website, applications
and related products
  • Collaborates with product managers, designers, engineers, and other stakeholders to produce best-in-
class designs
  • Ensures consistency across products by defining reusable design patterns, standards and guidelines
for the site
  • Exhibits ability to both design new products from scratch and improve existing products
  • Able to present designs and process to diverse set of stakeholders, including C-level executives. Can
always back up decisions with research data, design principles or other objective information.
  • Establishes a deep understanding of eHealth’s target audiences, user behavior, needs and
expectations and incorporate them into a comprehensive solution
  • Has deep knowledge of all disciplines within user experience: product definition and ideation,
qualitative and quantitative research methods, graphic and interaction design, prototyping and testing
  • Contributes to business and marketing strategy from a user/target audience perspective
  • Runs design workshops and training sessions with internal employees and other stakeholders
  • Actively participates in establishing a strong design culture at eHealth and with the broader UX
  • Mentors more junior team members and actively recruits new talent
What you’ll need:
  • Bachelor’s degree in Interaction Design, Graphic Design, HCI, or related field of study. Master Degree
  • 10-12 years work experience designing user interfaces for a web-based application service
  • Highly motivated multi-tasker, able to work well across several departments and under tight deadlines;
  • Strong understanding of user experience design processes and methodology, particularly as applied to
web-based applications
  • Excellent Adobe CS skills with the ability to create original designs.
  • Solid communication and presentation skills
  • Strong portfolio (please provide URLs)
440 East Middlefield Road, Mountain View, CA 94043 | | T 650.584.2700 | F 650.961.2110 Page-2

What you’ll ideally have:
  • HTML and CSS programming skills. Knowledge of responsive design, HTML5, and javascript a plus.
  • Background in e-commerce design or development, including comparison shopping, shopping cart, and
online customer management systems
  • Experience with search engine optimization best practices
  • Familiarity with accessibility guidelines and 508 compliance
  • Experience with project requirements definition, analysis, and documentation
Once you’re hired, you'll choose to work primarily from our Mountain View,CA or San Francisco, CA office.
We take pride in fostering a culture and environment that celebrates keeping people healthy and embraces a
diverse and fun workplace. From our long list of events, holidays and office-specific occasions, to our active
participation in charitable events, eHealth is much more than just a place to work.
Apply today because we can't wait to meet you!

About this company
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An industry innovator for over fifteen (15) years eHealth, Inc. is an internet and technology company that is transforming the way health...