Printer Repair Technician
Stewart Business Systems - Burlington, NJ

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DESCRIPTION

Stewart Business Systems is a subsidiary of Xerox. We are the elite sales and service provider of digital document imaging solutions for the entire state of New Jersey and eastern part of Pennsylvania. We're a locally run company trusted by the region's businesses since 1959 and now have the backing of a Fortune 500 company, Xerox. We're headquartered in Burlington, New Jersey and have offices in Princeton, Clifton, Brick, and Willow Grove, PA. Our decentralized management philosophy allows for very responsive and personalized customer service and support. We offer extensive product and service training, excellent benefits, competitive compensation, a positive working environment, and unparalleled development opportunities.

We currently have a Printer Repair Technician opening to service the Mercer County area.

DUTIES

  • Perform preventative maintenance on HP printers and other printers
  • Install new printers; configure to network
  • Troubleshoot/diagnose printer problems in a connected environment
  • Interact with external customers for the purpose of determining service needs on equipment and ensuring overall customer satisfaction with the service performed
  • Install all manufacturer-mandated equipment modifications and updates on assigned equipment
  • Process required paperwork associated with service call
  • Maintain and manage own parts inventory
  • Perform other related duties
QUALIFICATIONS

  • High School diploma required
  • Technical School graduate;
A+ Certification is a plus.
  • Ability to install printer drivers
  • Proficiency in Windows
  • Basic knowledge of computer networks
  • Strong organizational skills
  • Ability to read and comprehend written technical information in the form of technical manuals, parts books, and relevant publications
  • Strong interpersonal skills and professional verbal communication skills
  • A relatively high level of analytical ability to identify solutions to human, technical, or administrative problems
  • Valid driver's license, insurable driving record, and reliable transportation
Physical Demands/Working Conditions:
  • Ability to move frequently walk, stoop, bend, squat, and kneel
  • Ability to lift tool cases and assorted service-related tools weighing 25 to 50 pounds *Perform preventative maintenance on HP printers and other printers
  • Install new printers; configure to network
  • Troubleshoot/diagnose printer problems in a connected environment
  • Interact with external customers for the purpose of determining service needs on equipment and ensuring overall customer satisfaction with the service performed
  • Install all manufacturer-mandated equipment modifications and updates on assigned equipment
  • Process required paperwork associated with service call
  • Maintain and manage own parts inventory
  • Perform other related duties

Stewart Business Systems - 17 months ago - save job - block
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