Proactive Maintenance Analyst
Information Technology (IT) - Universal City, CA

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The Proactive Maintenance analyst is a part of a team responsible to maintain the desktop image in the production environment.
  • Responsibilities include, but are not limited to creating and testing time saving automation, tools and utilities for the department as well as the rest of Workplace 2.0
  • Deploy software packages and patches to 24,000+ desktops and laptops
  • Generating statistical reports for deployment results, computer configurations and inventories
  • Monitor the health of the computing environment, troubleshooting desktop issues
  • Maintaining the deployment/asset management systems, create and host department websites.

  • Qualifications/Requirements
  • Requires 5 years experience with programming languages such as Microsoft Visual Basic, AutoIt, Wise Packaging S
  • ystem, and Java in an enterprise environment Requires 10 years or more experience working Microsoft Windows operating systems, including in depth knowledge of Microsoft Windows XP/7 in an enterprise environment.
  • A strong competency to thoroughly research issues, gather information and construct solutions is essential.
  • Experience generating status reports using spreadsheet applications such as Excel, Access and built in reporting tools in systems such as Altiris, CA Unicenter, Microsoft SCCM
  • The understanding of positive and negative impact of mass deployment to the business computers is mandatory
  • Knowledge to query data from server operating systems, SQL database, Microsoft Active Directory
  • Knowledge of software deployment/asset management systems
  • Required is the ability to clearly communicate instructions and procedures in verbal and written formats
  • A bachelor’s degree in computer science, business administration or other relevant field is a strong plus

  • Desired Characteristics
    Desired Characteristics:
  • Integrity: Do the right thing and treat people right
  • Creativity: The environment and resources to dream new dreams
  • Teamwork: We're smarter and more dynamic together
  • Pioneering Spirit: The drive to invent the future
  • Knowledge of Mac and iOSx operating systems
  • General knowledge Cisco network systems

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