Procedural Scheduler Coordinator (Medical Assistant)-122431
Schedule coordinated medical and surgical procedures and diagnostic testing involving more than one service, test or provider. Manage the coordinated appointing process and serve as a communication link between patients, affected departments and the practice team. Update patient contact information, ensuring HIPAA compliance, and verify financial information. Provide customer service and manage expectations of patients and staff. Manage block time for surgical and procedural clinics and complete clerical duties and medical forms required. Provide routine patient instruction.
Minimum Education Requirements
High School Diploma/GED
Associates Degree in health related field.
Minimum Knowledge/Skills Requirements
Intermediate Excellent customer service and phone management skills, excellent organization skills, multi-tasking skills, high level communication/problem-solving skills, working knowledge of medical terminology, computer keyboard (Microsoft Office, and relational data bases). Understanding of medical coverage and financing issues. Multi step scheduling skills.
Minimum Experience Requirements
3 years Clerical/administrative health care experience and attention to detail. Prior use of computer applications with demonstrated expertise in time management and customer service.
Other Experience Experience in surgical and/or procedural scheduling. Experience as an LPN, nursing assistant or medical assistant.
Minimum License/Certifications Requirements
At time of hire Eligible for certification as a medical assistant (requirement only applicable to positions within Radiology)
Group Health is an Equal Opportunity Employer committed to a diverse and inclusive workforce.
Job: Administrative/Clerical Support
Organization: Finance and Accounting
Primary Location: WA - Seattle-Tukwila-Administrative North Building
Bargaining unit: OPEIU West
Shift: Day Job
Days of shift: M-F, variable
Hours of shift: 8:00am-6:00pm
Job level: Individual Contributor
Job type: Standard
Employee status: Regular
Group Health Cooperative - 19 months ago