The primary duty of a settlement processor is to communicate with the lenders, real estate offices and service companies to obtain the information needed to proceed to the settlement table. After they gather this information they prepare the settlement sheet and all other necessary documents needed for closing. They also verify the accuracy of the lenders package. In addition, these individuals are also responsible to identify any title issues and to resolve them prior to going to settlement External Job Description
Customer Service -35%
Assists realtors, lenders and clients with questions and problems regarding upcoming settlements (i.e lender conditions, fees, taxes, homeowners, etc.)
These individuals are in constant communication with the agents giving them status updates for their closing. Besides updates they also need to contact the agents and let them know of any requirements, such as lender conditions or title binder requirements/issues that were discovered at the time of the title search.
They also communicate with the lender on a daily basis exchanging information, such as fees, taxes and conditions associated with the upcoming settlements.
This person will also periodically deal with the clients directly to obtain information if there are no agents involved with the file.
Processing - 65%
Processing the file for settlement. (This individual is responsible to gather information from the real estate offices, lenders, tax collectors, sewer/water authorities, etc. to make sure that we collect all of the necessary information needed to produce a settlement sheet, which is a breakdown of all fees being charged to both the buyer and sellers at the time of closing.)
In the midst of gathering information they must also be prepared to address any issues/problems that develop. These problems could range from incorrect mortgage information to title insurance issues to conflicts between buyers and sellers.
After they gather this information they must enter the data into I-Closings, which is the program that produces the settlement sheet.
This employee is also responsible for preparing other documentation in I-Closings that is needed for the settlement, such as deeds, affidavits, releases and 1099's.
In addition to those documents they receive the lenders' packages, which contains the documents that the lender expects us to have signed by the buyer on their behalf. They make copies of this package, check it for accurate information and place it in settlment order.
High School diploma or equivalency
Ability to meet deadlines while managing time in a constantly changing environment
Strong attention to detail and communication skills (verbal and written)
Proficient in Microsoft Office (Word/Excel).
Must possess strong analytical and problem solving skills
1-2 years of processing or industry-related experience preferred.
Title Resource Group, LLC, a subsidiary of Realogy Corporation, will make employment decisions without regard to race, color, religion, national origin, citizenship, age, sex, gender, sexual orientation, sexual preference, veteran status, marital status, disability, or any other characteristic protected under applicable laws and regulations. Currency USD Amount of Travel Work At Home
Realogy - 24 months ago