Procurement Category Manager Professional Services
Accenture - Pittsburgh, PA

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Organization: Business Process Outsourcing
Location: Location Negotiable

People within the Business Process Outsourcing (BPO) organization are responsible for the day-to-day provision of long-term outsourcing services to one or several clients. BPO helps clients develop and deliver business process innovations with cutting-edge outsourcing services. These services transform enterprises and deliver high performance at lower costs. We offer a full array of business process outsourcing services founded on operational excellence and cost effectiveness.

Our BPO resources can expect to:
  • Incorporate skills which support the BPO industry
  • Receive ongoing training to build and extend professional, technical and management skills in all areas
  • Enjoy our comprehensive and generous benefits package
The Procurement Category Manager Professional Services is responsible for working with external and internal customers to identify and execute sourcing solutions to drive down forecasted spend for the customer, contract management and develop recommendations for managing procurement processes and spending. They may also participate in formal sourcing supplier selection and negation.

Key Responsibilities:
  • Monitor and provide guidance on procurement process for categories under management
  • Design and implement contract management and communications including processes for supplier capabilities, market and financial position
  • Establish, maintain and manage relationship between customer and supplier
  • Manage contractual and supplier relationships
  • Effectively raise issues/concerns before they arise and present options for resolution
  • Own, manage and update Category Cards
  • Manage spot buying
  • Monitor category trends and conduct market research as needed
  • Design supplier and user compliance management program, recommend policies and procedures as well as implementation and performance tracking program
  • Establish metrics (Spend/Saving Tracker, KPIs, SLAs, etc.), monitor and report on supplier performance and compliance
  • Define accountabilities for compliance tracking, analysis, and reporting, and customer participation
  • Perform operational review of contract performance and spending for categories
  • Review operational results and identify opportunities for process changes and additional spend savings
  • Refine current sourcing strategy and recommend suggestions for improvement
  • Define sourcing (buying) and contracting process, recommend to and obtain approval from the Accenture customer
  • Formulate procurement and category-specific policies and lead implementation
  • Partner with the Global Category Directors to develop and execute category strategy
  • Develop new product/service specifications in cooperation with Accenture customer
  • Build and manage baseline (spend, requisition/PO process, supplier/user behavior and procurement practices) data, using external expertise as needed
  • Develop supplier evaluation and selection criteria as part of agreed procurement strategy
  • Identify and evaluate incumbent and potential suppliers by applying established evaluation and selection criteria
  • Negotiate or renegotiate with suppliers
  • Coordinate and respond to sales support requests as necessary
  • Work with delivery lead to ensure that procurement services are delivered in accordance with the delivery factory standards and contractural/service level obligations
  • Ensure that procurement services are provided within forecast budgets and timescales and takes actions necessary to address any issues
  • Identify opportunities to improve or enhance service delivery
Basic Qualifications
  • Minimum of 5 years of work experience in a professional services firm or industry
  • Minimum of 3 years of experience with professional services/HR strategic sourcing
  • Bachelor's Degree or 4 additional years of work experience
Preferred Qualifications
  • Consulting
  • Corporate Cards
  • Data
  • Insurance
  • Finance
  • Human Resources and Benefits
  • Interpretation / Translation Services
  • Legal
  • Subscriptions & Publications
  • Strong Client presence
  • Data Analytic skills
  • Ability to work in a shared service model requiring collaboration and team work
  • Demonstrated leadership in professional setting; either military or civilian
  • Demonstrated teamwork and collaboration in a professional setting; either military or civilian
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship, now or in the future, by the employer for a visa.

Accenture is an Equal Opportunity Employer.

Accenture is committed to providing veteran employment opportunities to our service men and women

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