Assists in the preparation of customer specific, basic charts and reports for procurement agents and management to support analysis and management of procurement elements (e.g., supplier cost, delivery, quality). Assists with data extraction and performs basic updates of databases for procurement agents, management and other customers to ensure data integrity and timeliness. Assists in the collection, organization and provision of data from various computer systems and databases to procurement agents and management. Evaluates processes and performance within the procurement cycle. Assists in the scheduling and organization of meetings, recording and distribution of meeting minutes and agendas, processing and filing of forms and documentation and other administrative tasks that assists the efficiency of procurement operations. Communicates with procurement agents to assist in the identification and resolution of issues associated with the procurement cycle (e.g., quotes, billing, contracts and other documentation discrepancies) to ensure contractual compliance. Assists in the gathering of documentation (e.g., drawings, specifications, statements of work) from various data sources and provide to procurement agents to define contractual requirements.
[ + ] Collaboration
Makes an effort to work effectively and cooperatively with fellow work group members; establishes and maintains productive working relationships by involving other work group members as appropriate and thanking them for their assistance. Places higher priority on work group goals rather than on own goals; offers to help other employees when they need assistance.
[ + ] Communication
Makes an effort to clarify purpose and importance; stresses major points; follows a logical sequence. Tries to keep the audience engaged through use of techniques such as analogies, illustrations, humor, an appealing style, body language, and voice inflection. With guidance from others frames messages in line with audience experience, background, and expectations; tries to use terms, examples, and analogies that are meaningful to the audience. Occasionally seeks input from audience; checks understanding; tries to present message in different ways to enhance understanding. Uses syntax, pace, volume, diction, and mechanics appropriate to the media being used. Interprets messages from others and responds appropriately; at times requires guidance from others on how to respond.
[ + ] Customer Focus
Understands customers and their needs and considers such factors in the completion of day-to-day job tasks and responsibilities; supports more experienced employees as required to develop and sustain productive customer relationships; uses available information to understand customer related circumstances, problems, and needs; considers how day-to-day actions will affect customers; responds quickly to help more experienced employees meet customer needs and resolve problems.
[ + ] Decision Making
Generally recognizes routine issues, problems, or opportunities in own work area and determines whether action is needed; generally identifies the need for and collects information to better understand issues, problems, and opportunities; tries to integrate information from different sources; detects trends, associations, and cause-effect relationships; generally creates relevant options for addressing problems/opportunities and achieving desired outcomes; develops an understanding of decision criteria; evaluates options by considering implications and consequences; chooses an effective option; generally implements decisions or initiates action within a reasonable time; gains experience in including fellow work group members in the decision-making process as warranted to obtain good information, makes appropriate decisions, and ensures buy-in and understanding of the resulting decisions.
[ + ] Analytical Skills
Skill and ability to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources.
Basic Qualifications For Consideration
Do you have experience providing customer service?
High school diploma or GED.
Boeing - 18 months ago
The Boeing Company (Boeing) is involved in the design, development, manufacture, sale and support of commercial jetliners, military...