COCC delivers complete enterprise processing solutions to financial institutions throughout the northeastern United States. Listed among American Banker's FinTech 100 and the Inc. 5,000 fastest growing companies in the nation, COCC inspires the industry with innovation and top quality support. Designated as a Top Workplace in Connecticut, COCC recognizes employees as the core of our success! COCC offers a progressive training program to support employees in personal and professional development.
We are currently searching for a Product Analyst to join our team! The Product Management group is the focal point for all activities pertaining to product strategy, market requirements, positioning, and launch of products. We are looking for a motivated, team-player who possesses a comprehensive understanding of the banking industry combined with project management experience, business analysis/critical thinking techniques, presentation skills and the capability to take a new product or service from design to implementation at a client.
•Work with the internal teams to identify product needs, new products to be available and strategies to deploy them
•Determine product needs (business impact, client requirements, etc.); analyze business needs against current system functionality and industry standards for such processing, create requirements document for development, attend walk through sessions and participate in the critical thinking process
•Perform User Acceptance Testing to ensure the product aligns with the original client requirements
•Build test environment within database by creating/maintaining/editing accounts and/or system/bank/product options; process transaction sets according to defined script and document findings
•Develop release documentation providing details on new functionality and system changes
•Perform new product/service setup, determine parameters and client needs with respect to the launch and maintain expectations that are in line with the functionality
•Perform product visits at the client site to review existing products and services used
•Assist in performing presentations as needed
•Assists other areas within organization based upon skill set and task knowledge as needed
•Bachelor’s degree or equivalent work experience
•Minimum of two years banking or financial services experience, preferably in a technical or operational capacity
•Ability to communicate effectively with all levels of staff and management both verbally and in writing
•Excellent customer service skills required
•Ability to demonstrate or explain concepts, procedures, and tasks to others
•Ability to grasp complex issues and determine appropriate resolution
•Technical aptitude to perform critical thinking and construct database queries; understanding of relational databases requited
•Intermediate Microsoft Office skills
COCC offers an attractive compensation and benefits package including; Medical, Dental, Paid Day Off for Birthdays, Tuition Assistance, 401K / Profit Sharing and much more! COCC is committed to maintaining a drug-free workplace. All applicants are required to pass a credit, background, and substance test prior to employment. COCC procures background and consumer reports in compliance with all Federal and State regulations, including The Fair Credit Reporting Act and CT Department of Labor laws regarding pre-employment screens. E.O.E.
This position is currently recruited out of Avon, CT, however this department will be relocated in
12 months to Southington, CT.
COCC - 23 months ago