Product Analyst
Liazon - New York, NY

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Position Description:
Liazon is the market-leading private benefits exchange in the U.S., experiencing rapid growth in a hot industry that is bringing innovation and consumerism to the health and insurance marketplace.
As a Product Analyst, you play an important role in helping shape the future of Liazon's award winning Bright Choices benefits exchange. You assist the product managers in a variety of areas including product functionality design, user acceptance testing, documentation, and training. You also interface with the engineering team to respond to questions and provide clarification on product feature requirements.

Responsibilities Include:
Tests new features being developed, document those features, communicate with internal and external stakeholders, and conduct training.
Helps specify requirements for current and future products.
Supports the QA processes to ensure product features are built according to business requirements and that any defects are appropriately addressed.
Creates manuals and collateral for the product.
Designs and conducts trainings for the various users of the product.
Identifies and resolves issues for users of the product.
Leads or supports other projects as assigned.

The following is a list of experience, technologies, credentials, skills and other items which are required for this position. The person we are seeking should clearly demonstrate that she/he has the following characteristics:
Bachelor's degree
1-2 years of relevant experience (product, marketing, sales, writing, or training) preferred.
Brilliant verbal and written communication skills; ability to explain new concepts to audiences with no prior knowledge or information.
Exceptional writer, (personal writing samples are a plus).
Proven ability to write, synthesize and improve existing written material for different audiences and delivery channels (email, manuals, etc.) to effectively communicate the product functionality and philosophy to a range of stakeholders.
Demonstrated ability to quickly develop expertise on new products and best practices.
Possess the ability to quickly learn new concepts on the fly, present them with simplicity.
Exceptional attention to detail.
Proficient in the use of computer programs and software such as Microsoft Excel, Word, Outlook and Power Point as well as the ability to quickly learn various software applications.
Familiarity with benefits/insurance industry a plus.
Authorized to work in the US
The following list represents additional items which are not required but which will be considered preferred from the standpoint of selecting the most-qualified applicant for this specific role:
Ability to work in a fast-paced entrepreneurial environment.
Team-first attitude and a positive demeanor.
A passion for learning more about healthcare and solving problems will go a long way in ensuring your success in this position.

Company Description:
Founded in 2007, Liazon Corporation operates the market-leading private benefits exchange for businesses across the U.S. Its flagship product, the Bright Choices® Exchange, is an online benefits store that is changing the way employers and employees buy benefits. Bright Choices helps employers save money on their health care costs by setting predictable budgets while guiding employees to purchase better coverage of health, dental, vision, life and disability benefits.
In six years, Liazon has grown to over 80 employees and now serves more than 2,000 customers, ranging in size from micro-employers to companies with over 2,500 employees. Company offices are in New York City & Buffalo, New York.
The management team includes industry experts and pioneers from McKinsey and Company, CIGNA, Prudential, Online Benefits, Iron Mountain, and Watson Wyatt.
The company is backed by leading investors, including Bain Capital Ventures, Bessemer Capital Partners, Ingleside Investors, and Rand Capital, SBIC.
Company Website:

Limitations and Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.
All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an "at-will" basis.

About this company
Liazon, has an innovative two-part offering to help companies achieve the delicate balance of controlling benefit costs while maximizing...