Mercer is a global consulting leader in talent, health, retirement and investments. Mercer helps clients around the world advance the health, wealth and performance of their most vital asset – their people. Mercer's 20,000 employees are based in more than 40 countries. If you thrive on challenge, are passionate about ideas, love solving problems and truly enjoy connecting with people, we encourage you to explore the hundreds of job opportunities available through Mercer. Our core strengths place Mercer in a unique position to help our clients achieve the extraordinary - and extraordinary results require extraordinary people. Mercer is a wholly owned subsidiary of
Marsh & McLennan Companies
(NYSE: MMC), a global team of professional services companies offering clients advice and solutions in the areas of risk, strategy and human capital.
This entry-level Product Analyst will support the Product Manager and Product Specialist with regards to product development, system enhancements, and research on his/her assigned product lines. Specifically regarding market demand/trends, legal stipulations, carrier changes and overall product knowledge on how clients are utilizing the system. To fulfill this role, the analyst will:
First line of support for all Inquires for their specific product line.
Responsible for being the client advocate during the enhancement review process.
Review of enhancement requests for completeness and communication of business objective
Creation of enhancement objective/perspective for system updates
Review/Assist Product Specialist with creation of Vision/Scopes and functional specification documentation
Responsible for the review of system enhancement documentationAssist with the development of test plans
Initial review of all enhancements that are moved into the test environment
Review of all product enhancements prior to release to Quality Assurance
Assist with the development of internal practices regarding reporting, system enhancements and other developmental items
Assist with the production development list, testing of enhancements and review/creation of all published documentation
Bachelor's degree (B. A.) or equivalent in related field preferred
Up to 2 years
related experience and/or training; or equivalent combination of education and experience. Individuals must possess strong organizational and communication skills.
Ability to read, analyze, and interpret plan documents. Excellent oral and written communication skills. Ability to respond to common inquiries from customers.
Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret extensive varieties of technical instructions in mathematical, schematic or diagram form as well as, the ability to deal with several abstract and concrete variables
Marsh & McLennan Companies offers competitive salaries and comprehensive benefits and programs including: health and welfare, pension and 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at:
. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. For more information, please visit us at:
Marsh & McLennan Companies and its Affiliates
are equal opportunity employers
Marsh & McLennan Companies is a global professional services firm providing advice and solutions in the areas of risk, strategy and...