Product Information Mgmt Coordinator (Temp) Guitar Center -
Westlake Village, CA
Guitar Center is the world’s largest retailer of musical instruments with annual revenues exceeding $2 billion. We are an established organization with over 10,000 associates currently operating in 309 retail outlets spanning 43 states and the world’s largest volume web and catalog instrument fulfillment business. Our success is based on core values that embody a winning attitude and incorporate the highest standards of ethics and integrity. We’re proud to do whatever it takes to satisfy our customers. We seek leaders for our corporate office in Westlake Village, CA who want to be an integral part of our team.
Summary:
The Product Information Management Coordinator ( TEMPORARY) assists the Enterprise GC Buyers in acquiring and maintaining accurate supplier item data in order to meet the sales and profitability objectives of the enterprise. Provides information and follow through that refines merchandise data accuracy to continually increase company revenues and profitability, and achieves all assigned department and product category goals and objectives.
Essential Duties and Responsibilities:
Major responsibilities of the position are listed below. Other duties, assignments and specific projects may be assigned at the discretion of executive management.
Major responsibility will be to act as ongoing liaison between Buyers, Suppliers and PIM team in following data through from source to execution to include Vendor set-up ( & VendorNet), New Item Builds, Item Attribute updates, Images, Data Auditing/Correction etc.
Responsible for obtaining and providing quality assurance for all available item data from the suppliers within their specific product category.
Responsible for following up with suppliers when additional item data or corrections are needed for their specific product category.
Serves as a backup to cross category PIM Coordinators.
Support Buyers by reviewing reports required to properly maintain data. Utilize reports to improve data quality and ultimately product performance; make suggestions to the
Buyer/Supplier to improve performance.
Helps to provide standardization and uniformity for all required item and vendor data.
Modify existing item data when needed.
Works closely with the Heiler System Administrator and other Buyer Assistants to update data and constantly improve data quality.
Maintains all necessary item and vendor master file records and information, including correspondence, ensuring complete data integrity.
Develop and maintain clear communications with all company personnel. Provide the Buyers, Inventory Management and Accounting staff with accurate information, in a timely fashion, so that they may achieve their goals and objectives, following established guidelines and procedures.
Maintain good company image, supplier relations and professional correspondence through many daily business contacts. Answer or respond to all outside inquires and opportunities in a professional and timely manner. Portray a personal and professional image that is consistent with the company’s goals of fairness and honesty to suppliers.
Develop and propose process and procedural changes which will improve operation of the department.
Assists with research and resolution of web related issues by communicating with our Information Technology department.
Education and Experience:
Bachelor’s degree.
Two years related experience and/or training.
Or equivalent combination of education and experience.
Must possess good communication skills ( verbal and written), organizational skills, time management skills and problem solving abilities.
Strong product and industry knowledge is preferred, must have a strong working knowledge of item data and how it is utilized in downstream systems such as Heiler, JDA, DAX, CAS, Filemaker, ATG, JBS, SRS etc.
A strong background in business with an understanding of mathematical principles, economic fundamentals and business writing.
Must be an outgoing, self-starter that tenaciously follows up with key stakeholders to ensure resolutions.
Must be self-motivated, well organized, show good planning techniques, have a good business sense as it relates to merchandising activities, pricing variances and deadline management.
Represent the department and company in effectively dealing with internal and external contacts is essential.
Proficiency in the use of computers, as well as accuracy and speed in computer data entry and retrieval is required. Knowledge of Heiler, DAX, FileMaker, Excel and Microsoft
Office Suite is essential.
Manage multiple priorities with professionalism by maintaining good communication, a positive attitude and demonstrate a willingness to enhance current systems and processes.
In connection with an application for employment and/or promotion with Guitar Center, Inc., investigative consumer reports, which may include credit reports, criminal history consistent with applicable federal and state laws, motor vehicle reports, employment records, educational background or other sources of information may be requested.
We offer competitive compensation, vacation, benefits, events, and excellent discounts. Come rock with the best!
We are an equal opportunity employer.
No search firms please.
