Product Manager, Lab Solutions
Medivo Inc. - New York, NY

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The Product Manager, Lab Solutions will be the business owner of lab-facing products through the entire development cycle, including market research, requirements gathering and documentation, design, QA, release and continuous usability testing. Candidates must have Product Management with web and/or mobile applications experience and a strong desire to create best-in-class products for the healthcare space.

The Product Manager, Lab Solutions reports to the VP, Data Solutions & Innovation and works closely with other functional leaders and stakeholders in the company, including those in Finance, Business Development (BD), Marketing, IT, and Client Delivery, to ensure that all products demonstrate value to our data partners.

Job Responsibilities:
  • Conduct market research to establish solutions for lab partners
  • Create and document Product Requirements (PRDs) based on market research
  • Translate requirements into “stories” for development team to execute (familiarity with Agile development methodologies a plus)
  • Create MVPs, test and iterate
  • Work with UX Designers and Data Analytics team to create best-in-class user experience for lab products
  • Coordinate QA cycles to ensure thorough testing of all products for all channels of distribution
  • Work with data from usability studies and qualitative research to spec and deliver enhancements to the products
  • Act as a liaison to Labs Account Management to ensure that all client deliverables are met and all client feedback is addressed
  • Have a thorough understanding of Medivo’s product and service offerings for labs and Life Sciences companies
  • Assess the needs of registered lab partners and work with Operations, BD, Product Development, IT, Marketing, and others to tailor our products and services to meet those needs
  • Ensure the proper implementation and delivery of our products and services to lab partners
  • Measure user satisfaction with Medivo and provide regular feedback to Operations, Marketing, Product Development, Medical Affairs, and other internal teams
  • Develop strategic plans for products based on business requirements and market research
  • Provide hands-on project management for all products in development
  • Ensure that all product requirements and definitions and properly documented
  • Manage in-house staff and external vendors to meet project commitments
  • Work within the Product team to encourage innovative thinking, open communication and commitment to established goals
  • Strong Product Management experience with web and/or mobile applications (experience in healthcare a plus)
  • Familiarity with Data Analytics solutions
  • Ability to conduct qualitative/quantitative research to establish product needs of partners
  • Ability to create Product Requirements Documents and translate into clear deliverables for development team in an agile environment
  • Passion for solving tough product problems and learning from data
  • Ability to present product plans to internal stakeholders and other team members to gather feedback
  • Desire to work in a fast paced, dynamic environment
  • Alignment with Medivo’s core values around “doing good for healthcare” and having fun together
Education and Experience:
  • Minimum Bachelor's degree
  • 3-5 years Product Management experience
  • Experience in healthcare is a plus