Product Manager
Constant Contact - Waltham, MA

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Do you want to be directly involved in creating software that helps more than 500,000 small businesses and nonprofit organizations achieve their goals? Are you looking to work with great people that are passionate and know how to celebrate success? Do you want to work with cutting edge technology? Then this job is for you!
In an effort to bring in more customers, revenue, and email marketing features we are searching for a product manager that can work with nearly all functional groups at Constant Contact. This individual will be a key member of the product management team, acting as the email marketing subject matter expert and representing the voice of the customer. We are looking for someone that is not afraid to face big challenges, has an inquisitive mind and can navigate a complex business environment.

Lead cross functional initiatives to identify business problems and validate proposed solutions through customer and market research
Write clear user cases/requirements that articulate desired product functionality
Work collaboratively with Engineering, User and Customer Experience to develop simple, intuitive and easy to use product features
Develop email marketing product roadmap and get buy in from key stakeholders at all levels of the organization including Sales, Marketing, Engineering, Operations and Executive Management
Maintain prioritized product backlog with input from Customers, Partners, Sales and Support
Monitor innovative third party technology offerings and recommend solutions to extend product functionality

Minimum of 3-5 years of software Product Management experience
Expertise researching, defining and documenting complex business processes and requirements
Exceptional analytical, verbal, and written communication skills
Successful track record of collaboration with key stakeholders
Demonstrated ability to work at a strategic level, but also able to get into the details on requirements
Bachelors degree required

Desired Skills:
Experience in an Agile development environment
Knowledge of email marketing industry
Management of products in SaaS delivery model
Proficiency in the use of Microsoft office products, including PowerPoint and Excel

About this company
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Constant Contact helps small businesses do more business. We have been revolutionizing the success formula for small businesses, nonprofits,...