SquareTrade is the top-rated protection plan trusted by millions of happy customers and offered by top retailers including Amazon, Costco and Tesco. We have more than 160,000 fans on Facebook, consistently win industry awards and have received tens of thousands of 5-star reviews. SquareTrade is profitable, growing 100% year on year, and attracted one of the largest private capital raises in 2012, with a $238 million round led by Bain Capital. Headquartered in San Francisco and London, SquareTrade is privately held. Learn more at www.squaretrade.com
SquareTrade is bringing innovation to the warranty industry and building a household brand name. As Product Manager, you will play an integral part of bringing the technology that drives this effort to life.
This role is responsible for the eCommerce and corporate components of our website. This entails working with multiple marketing stakeholders on conversion, analytics and branding to identify projects and requirements and to turn them into stories for implementation. It also involves marshaling smaller day-to-day requests and issues. The ideal candidate will take a leadership role and be able to add a long range vision to the product roadmap as well as being detailed oriented with requirements.
Excellent communication skills are a must for this role as it involves gathering requests from multiple stakeholders throughout the company and communicating back to them as their asks are prioritized and setting expectations for delivery. Additionally, engineering work often has far-reaching implications throughout the company and the Product Manger should provide clarity to department heads with sufficient lead-time for any changes that might affect Customer Service and Ops teams or require external messaging via Marketing.
Self-starter with high levels of initiative, commitment and energy who can galvanize the team to follow
3+ years of product management related to web applications, preferably consumer-oriented/ecommerce
Experience partnering with dynamic, innovative Marketing teams
Track record of managing successful, high-quality, on-time releases
Bachelor’s degree in technology
Solid experience with agile/scrum product management: running daily stand-ups, sprint planning, etc.
Familiarity with JIRA (or similar project management tools), Content Management systems or Web Analytics a plus
SquareTrade is located in downtown San Francisco right next to Montgomery Bart. We offer competitive salaries, bonus opportunities, stock options, generous paid time off and respect for your work-life balance.