Product Operations Engineer (Ninja)
Tango - Palo Alto, CA

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Tango is in search of motivated experienced and multitalented operations professionals for the position of Product Operations Engineer (Ninja) Summary The Product Operations Engineer will join an excellent team of Operations professionals responsible for the security stability and scalability of Tango39s production platform The Product Operations Engineer will be a subjectmatter expert for Tango39s product platform systems and network infrastructure The Product Operations Engineer will work directly with engineering to design and support existing and new product functionality Responsibilities Acquire a deep understanding of the Tango platform and products Be a Ninja write tools and automation that eliminate repetitive tasks For example parse logs for trends on an adhoc basis know how to get statistical data into some graphing engine and produce material information when necessary Leave no footprints Diagnose complex problems Engineers are always available but be measured on how well you can handle complex issues problems and scale challenges by being selfsufficient Handle capacity analysis Write or use tools to make sure we always know we have capacity Value is measured by making sure legacy or historical features are not forgotten and that new features launch on time with capacity and without surprises Write excellent documentation to enable other team members and new hires to easily learn and support the Tango platform We want Rock Stars but we do not want Rock Stars with Rock Star syndrome be willing to train new Rock Stars You should have an inherent aversion to be The Rock Star Keep things redundant or fault tolerant Have experience and implement multiple datacenter infrastructures including international hosting and bandwidth World domination Know SQL know NoSQL Know how to diagnose performance problems from the application stack down to the DB OS kernel and hardware Find information that shows when to work on application code tune existing equipment or get more hardware Have a solid understanding of networking You should know how to capture network traffic and find problems through packet analysis This will require understanding protocols from simple ICMP to P2P TURN STUN etc Requirements 8+ years proven production experience in a SaaS Hosted Application or other mission critical systems environment 5+ years administering Linux systems in a mission critical environment Experience with production environments running newer kernel versions than those of Centos and Red Hat is a plus 5+ years of proven experience writing scripts and automation tools Python PHP and or Perl Excellent network (TCPIP) skills CCNACCNP a plus Experience developing automation tools against VMWare ESXi a plus Strong general technical analytical and problemsolving abilities Accurate and precise while multitasking Excellent written and oral communication skills Experience with high volume web environments handling millions of users and millions of transactions per day We offer competitive salaries stock options comprehensive benefits a fun collaborative and extremely fastpaced working environment Are you up to the challenge

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