Product Success Manager
ABC Financial Services, Inc. - North Little Rock, AR

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Product Success Manager

Summary: This position requires developing and utilizing a consummate level of knowledge and usability of our payment processing gateway and platform. With this knowledge, the manager will become the system’s owner and champion. Duties includes developing staff and clients with system expertise and abilities, shepherding system integrators through the integration and certifications processes, and working with business and development staff to insure the development roadmap meets corporate goals and client needs.

The Ideal candidate has:
  • Passion, energy, intelligence, and discipline
  • Strong presentation and sales skills
  • An ability to build a solid employee/client training program from scratch
  • A proven background in client services with an ability to effectively communicate technical and business requirements
  • A strong technology basis with some knowledge in the software conversion process
  • Excellent project management skills
  • Strong analytical skills to recognize data patterns, relationships, interactions and usage
  • Proven leadership experience