The Production Manager is also responsible for improving the overall
operational efficiency, quality, safety, housekeeping, and teamwork of
the operations. Works with leadership team, staff and customers to
execute operational objectives, policies and strategies as they relate
to supporting the operating plan and strategic direction of the
organization. Develops, implements, and coordinates the continuous
improvement program to prevent or eliminate defects in new or existing
products, improve manufacturing and assembling processes and
efficiencies. Contributes as a key member of the Assembly/Packaging
management team, which consists of Manufacturing Engineer, Quality
Assurance, Production Control Manager, Group Leaders, and Employee
Resource & Development Specialists. Demonstrates behaviors
consistent with Goodwill’s Mission, Vision, Values, 5 Basic Principles
and Standards of Conduct.
Bachelor’s degree (B.S.) Engineering, Business or other technical
- Minimum 5
years management or leadership experience in a manufacturing
- Mature interpersonal relationship skills
- Organizational team building skills
communication (oral and written) and comprehension skills
- Experience with ISO and other Quality Management Systems and
tools such as TQM, Six Sigma, Lean, Visual Factory, 5S, etc.
- Proficient in MS Office products (Word,
Excel, Outlook) and Internet
- Basic understanding of
financial, accounting, and budgeting principles
- Self-starter/initiator/independent worker
- Multi-tasking and project
- Organization skills and follow-up
- Familiar with an ERP or MRP system
- Familiar with warehousing and inventory control
Critical Job Duties:
- Manages departmental personnel,
utilizing lean management techniques, such as 5S with a continual
focus on waste minimization / elimination though the development
and use of quality knowledge, adherence to quality requirements
and identifying / correcting operator related scrap
- Conducts regular reviews of operation metrics,
determines root cause and corrective action and establishes goals
- Reviews production orders or schedules
to ascertain product data such as types, quantities, and
specifications of products and scheduled delivery dates in order
to plan department operations.
- Prepares operational
schedules, establishes priorities and coordinates manufacturing
activities to ensure effective, efficient labor utilization to
meet production schedules. Maintains awareness through
communication with Production Supervisor, Group Leads, and Line
Leads of the status of schedules and takes direct action when
needed to resolve and/or prevent any delays.
- Develops and
implements new job methods and procedures in accordance with lean
principles. Coordinates efforts with Group Leaders. Manages and
utilizes systems to track continuous improvement projects.
- Administers formal cross-training program for all employees,
monitoring for skills and knowledge deficiencies; takes remedial
action to provide the necessary training for all team members to
reach and maintain the required performance level.
- Creates plans and actions to meet specific safety goals of
cost per employee, zero lost time accidents per year and conducts
regularly scheduled safety audits.
- Ensures compliance
with safety and environmental rules and regulations. Maintains
work area in a safe manner and ensures compliance to 5S program.
Holds regular safety meetings and uses problem-solving techniques
to determine root cause safety issues and enforce solid corrective
- Inspects and performs routine maintenance on
machines and equipment to ensure specific operational performance
and optimum utilization.
- Manages customer requirements
with team to ensure quantity and quality levels are achieved.
Ensures timely delivery with correct documentation and
- Creates, implements and ensures efficient work
practices and policies in the production environment
- Ensures appropriate facility and manufacturing environment
which includes review/authorization of capital and equipment.
- Ensures principles of preventative maintenance are applied for
equipment and operations. Measures and monitors plant capacity
and recommends areas for improvement or investment.
Metrics and Financial
of activities, costs, and other data to determine progress toward
stated goals and objectives.
- Tracks, analyzes, and
ensures successful business performance through customer service
level attainment, KPI’s, and variance analysis
and maintains production measurement tools, including but not
limited to Productivity tracking, Balanced Score Card, ISO and any
other relevant and required measurement tools.
- Successfully achieves budgetary and service level goals.
Communicates departmental vision, goals and
- Performs informal and formal performance
reviews, offering praise for good performance and providing
improvement goals and corrective actions for substandard
performance through coaching, counseling and individual continual
feedback. Motivates team to gain and maintain their dedication to
meeting individual and departmental objectives.
and implements programs to increase the value of employment in CS;
ensures the hiring of the right people, in the right job, at the
right time to align with the overall mission and business
Safety and Quality Systems
In alignment with Quality Supervisor,
ensures communication and training of quality standards/ISO
regulation to production staff
- Participates in
management meetings with quality assurance program department
heads to establish, delineate, and review program organizational
policies, to coordinate functions and operations between
departments, and to establish responsibilities and procedures for
The following is the
comprehensive benefits programs in which full-time employees may
Goodwill Industries of Central Indiana, Inc. is an Equal
Employment Opportunity employer
- Continuing education & leadership development
- Comprehensive health plan
- Paid Time Off
Dental & Vision
- Short- & long-term disability
- Nationally recognized preventive health & wellness
- Section 125 pre-tax health spending account,
dependent care spending account and premiums
plan with generous match