Production Operations Manager – SMG McCormick Place
SMG World - Chicago, IL

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Works as an in-house consultant to show management to help ensure efficient scheduling of Production Labor.
  • Studies technical riders, light plots, electrical requirements, and hanging plots as to the complexity and feasibility of hanging a road show or local production in the facilities. Also, provides solutions which work to the benefit of the facility and the client.
  • Informs clients and sub-contractors on rigging points and methods for hanging sound, lighting, and audiovisual equipment in the Convention Center.
  • Acts as facility representative to review and approve all rigging plots and ensure that points are installed in accordance with approved plan.
  • Works with clients, contractors, and Event Managers to determine the Electrician manpower required for in-house production work. Establishes show calls and works with Electrical Superintendent–House Electricians to place orders for Electrician Labor.
  • Works with Director of Show Operations to ensure consistent application of the IBEW/IATSE jurisdictional agreement and documents major rulings for future reference.
  • Participates in customer site visits and throughout the event booking, planning, and execution cycle as an in-house resource on facility light and sound systems as well as methods, and practices which may save the customer money or improve the production value of their event.
  • Develops and implements facility safety policy and procedures for all production-related work including rigging.
  • Provides written estimates to contractors for equipment rentals and assists Event Managers in the development of written estimates for in-house production labor.
  • Provides assistance to the Arie Crown Production Manager with Arie Crown Theater Productions on an as needed basis.
  • Maintains accurate event history which includes any billed services, issues, or opportunities for future improvement of production efficiency.
  • Performs other job related duties as assigned.

  • Qualifications
    • High School Diploma or equivalent required.
    • Some college coursework in related discipline preferred.
    • Knowledge of Microsoft Office, particularly Excel and AutoCAD or AutoCAD LT. Experience utilizing and enterprise wide Event Management system such as Ungerboeck preferred.
    • ETCP Rigging Certification preferred.
    • Three (3) or more years working with light, sound, and AV production in a convention center, arena, theater, or road show environment.
    • Must have strong working knowledge of facility, theatrical production, and decorator/exhibit production as well as strong attention to details.
    • Excellent interpersonal, organizational and customer service skills required.
    • Demonstrated knowledge of conference and meeting production requirements.
    • Strong knowledge of applicable life and safety codes.
    • The ability to read production drawings and to use AutoCAD for the preparation of rigging plots, and production layouts.
    • Demonstrated knowledge of modern digital and analog production sound, lighting, and AV technologies.
    • Ability to read and understand technical “riders” for stage presentations.
    • Must have strong problem solving skills and the ability to create novel solutions when planned processes break down.
    • Demonstrated understanding of union environments including the ability to understand and interpret union contracts, resolve disputes and manage workers in a consistent and fair manner.
    • Ability to work long, often-irregular hours, including nights, weekends and holidays as required by the events.

    To Apply This position offers a competitive salary and benefit package. Please submit your resume/cover letter, along with salary requirements to:

    Human Resources

    McCormick Place/SMG

    301 E. Cermak Rd, Chicago, IL60616

    Fax Number: (312) 791-6449


    No Phone Calls

    SMG is an Equal Opportunity Employer M/F/D/V

    SMG World - 14 months ago - save job - block
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