Manages financial performance of remanufacturing department with regards to warranty ($100K per year) and operating expenses ($125K per year), including root cause analysis and corrective actions for poor performance.
Directs and coordinates all activities for continuous improvement of overall workshop efficiency and utilization measurements, including development and implementation of process improvements.
Management and documentation of the remanufacturing process for all related processes. Ensures consistency of process across all operations, where feasible.
Develops and ensures implementation and sustainability of processes for remanufacturing operations that comply with or exceed customer and factory requirements, with a focus on lean manufacturing across all operations.
Directs process for identification of negative trends in workshop measurements, ensures development of corrective actions and sets priorities and timelines for improvement.
Develops and facilitates Kaizen events to improve workshop performance. Creates, maintains and drives annual schedule of events with and through staff.
Manages closed-loop process with staff for reviewing customer complaints on remanufactured or kitted componenets, including creation of corrective action and process changes in prevention of future occurences.
Plans for and manages the development of direct reports and their staff. Responsible to ensure goal setting and smart targets for oprational improvements but also for individual development. Coaches team leaders for staff development.
Interview and select new employees as well as coach and guide direct staff for hirind decisions.
Perform related tasks as needed.
College degree required. Specialization in production/operations management or engineering.
Technical experience with automotive transmissions strongly preferred. Previous experience (5+years) managing people and materials required. Experience with continuous improvement/Lean Manufacturing required. Expertise in failure mode analysis of transmissions and retail components preferred.
Reports to Production Manager. Has direct reports.
Are you interested in working at ZF Services North America? If so, please, email your resume and cover letter to