Professional Services Front or Back Office Business Analyst
Calypso - New York, NY

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The Calypso Professional Services Organization is the leading authority in successful Calypso system implementations worldwide. Our Professional Services Group is comprised of highly experienced and knowledgeable functional and technical consultants that specialize in the implementation of Calypso, across each one of the asset classes and/or functional areas our solution provides. With the utilization the Calypso Delivery Process Model (DPM) our Professional Services team works closely with our customers to understand their functional and technical requirements as well as their organizational processes to help drive a successful system implementation.

Job Description Overview

Calypso Technology is seeking a Business Analyst / Consultant to work in a customer facing role to drive one of our global system implementations. The ideal candidate will need at least 3 years functional experience gained in the capital markets industry working for a software vendor or consultancy. Candidates will have an expertise in the support and/or implementation of a Front, Middle or Back Office System. The ideal candidate will also have a strong foundation in the support of Derivatives in one or more of the following: Foreign Exchange and Money Market, Fixed Income, Interest Rate Derivatives, FX Derivatives, Credit Derivatives, Equities and Equity Derivatives, Commodities and Commodity Derivatives. Candidates with exposure to Clearing, Collateral & Securities Finance or Risk will also be considered.

Today, Calypso Technology's Professional Services Organization is comprised of over 175 highly skilled consultants that are working on more than 40 active implementations of our solution globally.

As our implementations take place on our client sites, there will be considerable ( > 75%) travel necessary for this role.


Responsible for the utilization of the Calypso Delivery Process Model (DPM) and Methodology to successfully implement our solution.

Work directly with customers to scope, gather, review, create, and implement their business / functional requirements.

Work in conjunction with the Calypso Client Delivery Manager to set and manage customer expectations around project timelines. The consultant will be responsible to manage and communicate issues to customer and internal project teams.

Support customers with the development of their own internal project plan, including the identification of key setup and configuration tasks, scope considerations, timeline and scheduling, as well as resource requirements.

Work hands on with Calypso to configure and test it to ensure that it meets the business requirements.

Work with the Calypso system and its users to test the implementation, achieve signoff (UAT), and continue to move the system toward go-live.

Responsible for training users on basic use of the system, new functionality, etc.

Skills & Requirements:
Calypso is seeking candidates with all levels of experience. The ideal candidate will have:

3+ years working in systems or business analysis and system design within the capital markets industry.

Experience in the implementation and support of a Front or Back office system within a Bank, Hedge fund or Asset Manager.

Strong knowledge and functional experience in any of the following asset classes: Foreign Exchange and Money Market, Fixed Income, Interest Rate Derivatives, FX Derivatives, Credit Derivatives, Equities and Equity Derivatives, Commodities and Commodity Derivatives.

Front Office Requirements: Detailed hands-on knowledge about industry-standard front office standards for market data management (bootstrapping algorithm), trade capture, pricing (Black-Scholes, Cox-Ross), and risk (Monte Carlo, VAR).

Back Office Requirements: Detailed hands-on knowledge about industry-standard back office processing functional areas, including settlements (SWIFT, ACH, FedWire), documentation (confirmation, advices, reset advices, etc.) and accounting (general ledger, PnL accounting, etc.).

Experience writing functional and business specifications with the ability to map conceptual financial and business elements to practical system capabilities.

A strong demonstrable record of customer service. The consultant will need to understand customer needs and build effective relationships. The consultant must be able to convey plans, issues and concerns to clients and team members in clear, logical and concise manner.

Must be customer driven, have the ability to work within a team environment, and be focused on providing a high quality of service to the customer.

Excellent interpersonal skills. The person in this role will spend significant amounts of time working hands-on educating and training customers, and patience and will be a key to success.

Strong time management Skills.

Have the ability to influence decision makers.

Strong and demonstrable problem solving/analytical skills.

Willingness and ability to travel frequently , as required.

Company Profile

Founded in 1997, Calypso Technology is a leading global application software provider for the capital markets industry, delivering an integrated suite of trading, risk and processing applications within many of the premier financial institutions including banks, asset managers, hedge funds, and other companies participating in the world’s financial markets. Its innovative platform is the industry’s first integrated application suite with the ability to support the trading, risk management, and processing of various financial products such as Interest Rate, Credit, Foreign Exchange, Commodity and Equity and their derivatives.

With strategically based offices in global financial centers in San Francisco (headquarters), New York, London, Paris, Frankfurt, Copenhagen, Moscow, Johannesburg, Sydney, Tokyo, Singapore, Hong Kong, Beijing, Mumbai and Chennai, our 500+ employees include some of the best talent from the capital markets and technology industries. Our global presence offers international exposure, experience and travel for many of our employment positions.

Calypso Technology's clients are industry innovators and leaders — from 8 of the world’s top 10 banks to regional and local banks, and the world’s largest asset managers, leading hedge funds, and insurance companies. With over 110+ customers and 18,000+ users around the world, we are extremely proud of the relationships we have developed. A partial list of our clients can be found here: With a world-class team of professionals who share a passion to succeed, Calypso places a high value on providing equal employment opportunities and maintaining a diverse workforce.

We invite you to explore the Calypso website and discover how our organization can help you to navigate your journey in finding a rewarding career and achieving your own personal and professional goals.

Calypso Technology is an equal opportunity employee (EOE) and strongly supports diversity in the workforce.

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