Program Aide
St. Croix County, WI - New Richmond, WI

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This is responsible, paraprofessional work providing programmatic services to support the needs of the department. This position performs a variety of duties to promote family preservation and assist social works in providing services to families.

Performs intermediate skilled human services support work assisting client and their natural/formal supports, working with clients regarding employment skills, transporting clients, providing safety supervision, developing community-based resources and related work as apparent or assigned. Work is performed under the limited supervision of the Department Supervisor or Administrator.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Examples of Duties:

Assists clients and/or their natural supports with skill development and daily living functions such as budgeting, household organization, health and safety issues, etc. in the home or workplace.

Reviews and oversees safety issues for clients.

Supports clients/family during crisis or difficult times, may transport client to and from visits.

Assist clients and their natural supports with identifying and accessing community resources.

Promotes client self-sufficiency via education/vocational activities: assessment, skill development, training, and employment seeking/development/coaching/retention.

Participate in family teams to support client’s progress.

Accurately document in writing or electronically, all client related information in a timely manner.

Document and submit client related billing information as necessary.

Report status and any changes in behavior or signs of abuse/neglect to appropriate staff.

Maintain current knowledge of area resources and providers, and seek donations from community organizations.

Assist Supervisor and Social Workers with clerical office support including intakes, filing, and waitlists.

Typical Qualifications:

Education and Experience
A minimum of a 2 year Associate degree in a Human Services related discipline, 1,000 hours experience working with persons with chronic mental illness preferred and moderate experience in human services, or equivalent combination of education and experience.

Thorough knowledge of the principles and practices of providing care to persons experiencing emotional, social, or behavioral challenges, developmental disabilities, chronic mental illness, or alcohol and other drug abuse and their families; general knowledge of crisis intervention, human relationships and practice boundaries and ethics; ability to prepare adequate records and to report findings and data effectively; ability to solve problems within scope of responsibility; ability to establish and maintain effective working relationships with clients and their natural and formal supports and the general public.

Supplemental Information:

Special Requirements & Certifications:
Must maintain valid driver’s license with the minimum state requirement for insurance as well as have a vehicle available for transportation.
Must have the ability to obtain certifications as necessary.

ADA Requirements:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks.