Program Analyst
City of Sacramento - Sacramento, CA

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Under general direction, the Program Analyst performs professional-level project work in the administration, coordination, and management of a single program or project of moderate visibility, or assists in managing one or more major programs; researches, compiles, and evaluates data and make recommendations; prepares reports and budgets; and coordinates program activities with other departments or outside agencies.


This journey-level exempt classification is populated with multiple incumbents. Incumbents perform a broad range of functional program management duties for programs with department or citywide impact. Incumbents may independently perform moderately complex program management work and make independent decisions on routine activities, or may perform complex program management work under closer direction and exercise less independent judgment and discretion. Duties require complete knowledge of departmental and program or project operating policies and procedures. The Program Analyst is distinguished from the higher class of Program Specialist in that the latter manages multiple programs of greater visibility and impact.

This classification is distinguished from the Administrative Analyst in that the latter is responsible for internal administrative functions for a department, while the Program Analyst has functional responsibility for a program or project.


General supervision is provided by higher-level department or division administrative personnel. Responsibilities may include the indirect supervision of technical and clerical personnel.

  • Performs research and analysis in the development of program or project activities, including program compliance and eligibility, regulatory issues, and funding requirements.
  • Performs research and prepares studies as required; conducts surveys, compiles and analyzes data and formulates program policies and procedures; monitors and evaluates program effectiveness and outcomes; prepares periodic or specialized reports of program activities.
  • Responds to program or project related complaints and requests for information; makes complex program eligibility determinations; conducts focus groups or meets with community or business groups regarding program; interprets and applies policies and procedures; hears and adjudicates complaints.
  • Identifies program, project or system enhancements; participates in the installation of new and revised programs and systems; participates in the development and implementation of goals and objectives.
  • Compiles materials and assists in the preparation of program-related grants, budgets, reports, manuals, and publications; coordinates procurement activities and related support functions for the program or project.
  • Coordinates program or project activities with other departmental divisions or City departments and with outside agencies; represents the assigned program or project in committee meetings; oversees contract service providers.
  • Prepares oral reports; makes oral presentations to a variety of City and departmental committees.
  • Gathers, compiles, and analyzes information for preparation of grants, contracts and agreements; assists in negotiating terms; implements, monitors, and prepares reports on conduct and performance; prepares statistical data and graphs.
  • Provide exceptional customer service to those contacted in the course of work.
  • Other related duties may also be performed; not all duties listed may necessarily be performed by each individual holding this classification.


Knowledge of:
  • Principles and practices of public administration.
  • Principles and practices of program management, analysis, and coordination.
  • Principles of program performance measurement, systems analysis, and statistical measurement.
  • Research techniques, methods, and procedures; basic methods of statistical analysis.
  • Methods of reporting information.
  • Principles and practices of organization and public administration.
  • Principles, methods, and practices of municipal finance, budgeting, and accounting.
  • Principles, methods, and practices of basic methods of procurement, contracting, and/or grant writing.
  • Applicable Federal, State, and local laws and regulations.
Skill in:
  • Providing customer service, including dealing with people in sensitive situations and problem resolution.
  • Making presentations and conducting meetings.
  • Use of computers, computer applications, and software.
Ability to:
  • Communicate clearly and effectively, orally and in writing.
  • Effectively administer assigned program responsibilities.
  • Collect and analyze data and make sound recommendations.
  • Review organizational and administrative problems; recommend and implement appropriate courses of action.
  • Interpret and apply City policies, procedures, rules and regulations.
  • Meet multiple deadlines.
  • Establish and maintain effective working relationships with those contacted in the course of work.

Two years of paid full time experience performing as a para-professional as it relates to report writing, research, analysis and/or technical support in the areas of administration, program management or system operations. Experience in the program area is desirable.


A Bachelor’s Degree from an accredited college or university with major coursework in public or business administration, economics, accounting, personnel, or a closely related field.

Substitution of Education:
An additional four years of paid full time experience performing as a para-professional as it relates to report writing, research, analysis and/or technical support in the areas of administration, program management or system operations may substitute for the required education.

Important Note :
Proof of required education such as college transcripts or degrees must be submitted to the City of Sacramento Employment Office in person, as attachment(s) to the online application, or fax to (916) 808-8567, before you will be considered for any positions . If submitting in person or via fax, please include your name and Recruitment # 14003-13-PW on your documents by the final filing deadline (5:00 PM on Friday, February 15, 2013) .

An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. This evaluation must be submitted before you will be considered for any positions.

Driver License:

Possession of a valid California Class C Driver License at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis.


1. Application: (Pass/Fail) – All applicants must complete and submit online a City of Sacramento employment application at by the final filing deadline ( 5:00 pm on Friday, February 15, 2013 );
  • Employment applications must be submitted on-line; paper applications will not be accepted.
  • Employment applications that do not list current and/or past job-related experience in the "Work Experience" section will be considered incomplete and will be rejected . Note: Qualifying experience is based on 40 paid hours per week (pro-rated if less than 40 hours/week).
  • Incomplete applications will not pass the application review; information omitted from the "Work Experience" section cannot be considered or assumed.
  • Employment applications with "see resume" in the "Work Experience" section will be considered incomplete and will be rejected; a resume will not substitute for the information required in the "Work Experience" section.
  • Applications of the candidates meeting the minimum qualifications will be forwarded to the department; however, this is not necessarily a guarantee of further advancement in the selection process.
2. Supplemental Questionnaire : (Pass/Fail) – In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office by the final filing deadline;
  • Response(s) to the supplemental questionnaire must be submitted online; paper questionnaires will not be accepted.
  • Incomplete supplemental questionnaires will not pass the review process; omitted information cannot be considered or assumed.
  • A resume will not substitute for the information required in the supplemental questionnaire.
  • Possession of the minimum qualifications is not necessarily a guarantee of further advancement in the selection process.
3. Departmental Screening Committee/Interview Process : The Human Resources Department will forward the applications of qualified candidates to the Department. Those determined to be the best qualified candidates will be invited to participate in a comprehensive interview process. A recommendation of the top candidate(s) resulting from this interview process will be forwarded to the Public Works Department Director. The Director will review the results and if necessary conduct additional interviews, and forward the recommendation to the City Manager for final action.

Adopted: 4/20/2002
Revised: 3/04; 11/06, 12/12
Title Change:
Maintenance Update: 7/5/08 - Moved to Unit 14 and exempt status; 8/28/08 spec maintenance
Class Code: 14003; (formerly 10709)

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