Program Analyst
Department Of Veterans Affairs - West Haven, CT

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VacancyID: 782338

The Department of Veterans Affairs (VA) needs employees who possess the energy, compassion, and commitment to serve those who served our Country. Whatever the job title, every position in VA will give you a chance to make a meaningful and personal contribution to the lives of truly special and deserving people - our Veterans. Working for VA is one of the most emotionally satisfying and professionally rewarding ways to dedicate the best within you to your Country's service.

If you are transitioning from the military or a Veteran already, we invite you to explore the benefits of continuing your career at the VA. The VA is committed to hiring Veterans .

The VA is much more than just another employer. It is an honorable, open and welcoming community of those who care. Gratitude is our motivation and service is our mission.

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define “who we are,” our culture, and how we care for Veterans, their families and other beneficiaries. The Values are I ntegrity, C ommitment, A dvocacy, R espect and E xcellence (“ I CARE ”).

America's Veterans need you!

To find out more, go to .


You must be a U.S. citizen to apply for this job.

You will be subject to a background/suitability investigation.

This position will be assigned to the Cooperative Studies Program Coordinating Center (CSPCC) located at the VA Connecticut Healthcare System in West Haven, CT working as a Program Analyst. This is a national program that provides collaboration for research design, statistical analysis, data management and administrative coordination for clinical trials involving scientific areas of research. These multi-site trials involve drugs, devices, and treatment methodologies and are conducted nationally and internationally. This center primarily functions within the Department of Veterans Affairs, but has also assumed a significant role in the conduct of trials sponsored by the National Institutes of Health, Department of Defense and various pharmaceutical companies. The result of the work performed by the employee supports the overall programs and mission of VA Cooperative Studies Program and clinical trial research. Your duties may include but are not limited to the following:

  • Serves as the main resource for the study team in planning data management processing systems for new clinical trials.
  • Designs, develops, implements and maintains statistical programs.
  • Utilizes state of the art software applications, and identifies system objectives, functions, and CSPCC requirements; evaluates technology alternatives and systems design strategies based on need and, availability; analyzes existing systems capabilities, compatibility, and interoperability; prepares technical specifications; monitors development; designs and monitors testing; and conducts post installation evaluation.
  • Develops, documents and implements database recovery and disaster recovery techniques on current and new programs designed for the collection of clinical trial data.
  • Evaluates current data management procedures; develops new or supplemental guidance to improve the quality of the testing process and the reliability and predictability of test results; and develops benchmarks for use by systems analysts and applications developers in evaluating the adequacy of test plans and test data.
  • Test and evaluates software releases and ensures that all software related initiatives are executed in conformance with appropriate policies and standards.
Work Schedule: Intermittent - On Call (10 hours per week)


Specialized Experience: MUST possess one year of specialized experience equipped with the particular knowledge, skills, and abilities to perform successfully the duties of the Program Analyst position, and that is typically in or related to the work of the position. To be creditable the experience must have been equivalent to at least the GS 11 grade level in Federal service. Examples of s pecialized experience include: working experience with research design, statistical analysis and data management for clinical trials involving scientific areas of research on medical research projects; analyzing interrelated issues of effectiveness, efficiency, and productivity of clinical trial programs; developing plan goals and objectives of program operations; performing database management; investigating and analyzing unusual conditions, resolving critical problems and or developing, testing and determining methods or different approaches. NOTE: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

A Quality Ranking Factor * has been requested by the facility to help determine which of the basically qualified applicants are likely to be better qualified for a position. The quality ranking factor for this position is: possess advanced experience as a SAS program analyst with extensive knowledge of current statistical packages, such as SAS (PC and UNIX versions), and up-to-date software systems.

  • Quality Ranking Factors are skills, knowledge, abilities, or other worker characteristics which could be expected to result in superior performance on the job. Quality ranking factors will not be used for screening , but may be used as ranking criteria. Applicants with higher proficiency levels may rank above those with lower proficiency levels on a quality ranking factor.
You will be rated on the following Knowledge, Skills, Abilities and Other characteristics (KSAOs) as part of the assessment questionnaire for this position:

  • Knowledge and skill in applying analytical and evaluative methods and techniques to issues or clinical trials concerning the efficiency and effectiveness of program operations.
  • Knowledge of a wide range of design/diagnostic tools, applications software development principles and methods sufficient to participate in design, development, testing and implementation of new or modified applications software.
  • Experience and knowledge of statistical programming language and technical documentation methods.
Physical Demands and Work Environment: The work is primarily sedentary (sitting at desk or computer), although some slight physical effort may be required. The work is typically performed in an adequately lighted and climate controlled office. The work environment involves everyday risks or discomforts that require normal safety precautions. This position may require occasional travel, usually an annual meeting per assigned clinical trial research project.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at .

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Please refer to this checklist to ensure proper accreditation and for foreign education requirements.

Veteran's Preference:
When applying for Federal jobs, eligible veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of DD-214(s) showing all dates of service as well as character of service (honorable, general, etc.). Additionally, veterans with service-connected disability of 10% or more must also submit a copy of their official statement from the Department of Veterans Affairs, or from a branch of the Armed Forces, certifying their service-connected disability and/or their receipt of compensation for service-connected disability. If the military member is within 120 days of separation and does not yet have a DD214, the member may instead submit any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is signed.

Veterans with service-connected disability of less than 10%, non service-connected disability, and Purple Heart recipients, as-well-as those claiming derived preference for a spouse, widow or widower, or natural mother, should refer to and submit a completed " SF15, "Application for 10-Point Veteran Preference ," (go to ) and required documentation with your application materials. For more information on Veterans' Preference, please visit .

Applicants will be ranked based on four quality groups, as follows:

Best qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position;

Highly qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the requirements of the job;

Well qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all, of the requirements of the job; and

Qualified - applicants possessing experience and/or education that meets the minimum qualifications of the position including all selective factors.

After the vacancy announcement closes, reviewed applications are evaluated against the questionnaire responses and placed in the appropriate quality group. Qualified veterans will be afforded preference by being placed at the top of the appropriate quality group. Qualifying veterans with a service-connected disability of 10% or more will be placed at the top of the best qualified group. The best qualified group is the first to be referred to the hiring facility for further consideration and possible interview. The remaining groups may be referred based on the number of applicants available.

VA offers a comprehensive benefits package. This link provides an overview of the benefits currently offered: .

The Federal Government has special appointing authorities for persons with qualifying disabilities (go to ). For additional information on these, and other special appointing authorities, refer to this checklist or contact the hiring Human Resources Management Service at: 950 Campbell Avenue
West Haven, CT 06516

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at .

VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

You may be required to serve a probationary period.

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The United States Department of Veterans Affairs (VA) is a government-run military veteran benefit system with Cabinet-level status. It is...