Program Assistant IV
North Carolina Office of State Personnel - New Hanover County, NC

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The Program Assistant IV provides administrative support for the Division of Marine Fisheries Standard Commercial Fishing License Eligibility Pool; issues commercial fishing licenses and permits; and issues North Carolina Wildlife Resource Commission (NCWRC) hunting and fishing license and vessel registrations. The position will inform the public and fishermen on marine fisheries rules and regulations, license criteria and eligibility, and convey other fisheries information. The Program Assistant will use the Division’s and NCWRCs point-of-sale and on-line license sales systems. Duties include: Provide applications to the public; review applications for completeness; gather information for each application; Arrange, record, and staff Eligibility Pool board meetings. Notify applicants of the board’s decisions; maintain hard and electronic files; correspondence; photocopying; generate data and compile reports using MS Word, Excel and Access programs. Account all revenue from sales activities; bank deposits; complete revenue reports; conduct quality control reviews and updates to data; data entry; prepare and mail information. Some overtime and overnight travel is required.

Knowledge, Skills and Abilities / Competencies:
1. Experience with customer service to include public contact via telephone and in person 2. Demonstrated experience with data entry and quality control 3. Strong skills in written correspondence, using correct grammar, vocabulary and spelling 4. Proficient in MS Word, Excel, Access programs 5. Demonstrated experience in cash handling and bank deposits 6. Working knowledge of the commercial fishing industry

Minimum Education and Experience Requirements:
Graduation from high school and demonstrated possession of knowledge, skills and abilities gained through at least two years of office assistant/secretarial experience; or an equivalent combination of training and experience.

Supplemental and Contact Information:
To apply for this position, please click APPLY link above. All relevant experience must be included in the work experience section of the application to receive proper credit. Resumes are not accepted in lieu of the state application. Persons eligible for veteran preference must submit a copy of Form DD-214. DENR uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Personnel Act with the most qualified applicants. When a salary range is posted, the actual salary will be based on relevant competencies, knowledge, skills and abilities, internal equity and budgetary considerations pertinent to the advertised position. The State of North Carolina is an Equal Opportunity Employer.
For additional information, please contact: Theresa Sutton at 252 808 8003