Program Assistant
Eastern Washington University - Cheney, WA

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Working Title : Program Assistant- Records and Registration

Job Summary/Essential Functions : In support of the University mission, this position provides exceptional student services and customer service to students both in person and on the phone.

Under general direction, provide comprehensive exceptional customer service regarding registration services to include assistance with online registration, processing in person registration and payment transactions, processing special population registration process, and a variety of additional student record data entry. Establish and maintain exceptional level of customer service in all Records and Registration activities. Participate as a positive and supportive team member of Records and Registration.

Conditions of Employment : This position, during the course of university employment, will be involved in the receipt of, or accountability for, university funds or other items of value. The successful applicant will be required to pass a background check.

This is an agency shop position.

Screening to Begin : 03-12-2014

Special Instructions to Applicants :

1. Attach a detailed cover letter in which you explain how you meet each of the required minimum qualifications [and preferred qualifications, if applicable]. It is preferred that you provide that information in a bulleted list or within a table within your cover letter.

2. Attach a chronological resume including work experience, education, and applicable certifications. Please include the names, addresses and phone numbers for 3 professional references in your resume.

3. Complete the online application form and respond to the online questions.

% Full Time : 100

Term of Appointment : 12

Work Schedule : Regular M-F; 8:00 a.m. - 5:00 p.m.

Qualifications :

--High school graduation or GED

--Two years full-time clerical experience

Specific Position Requirements:

--Data entry experience

--Strong computer skills

--Customer service experience

Candidates must demonstrate a high degree of interest, ability and/or experience promoting cultural competency or diversity.

Preferred Qualifications :

Experience working in student services in a higher education setting.

Associates or Bachelors degree.


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Tradition Eastern Washington University is a regional, comprehensive public university located in Cheney, Wash., with programs also...