The Program Assistant is the first point of contact for all children and families entering the CAC. The Program Assistant will welcome and orient every child and non-offending family members to the CAC and immediately link the family to a Senior Case Manager. The Program Assistant plays a critical role in creating an environment that is safe, welcoming and upholds the core values and mission of the CAC. In addition, the Program Assistant is responsible for:
Answering and directing telephone calls, faxes and mail directed to the person or department ;
Managing reception area;
Acts as liaison with MDT partners for purchasing supplies, processing paperwork;
Linking all families to the appropriate CAC service providers;
Supervising the child play area;
Collecting basic client intake information;
Assisting in supervising the playroom volunteers;
Assisting in straightening up the playroom at the end of every day;
Assisting in Centers administrative office duties including report preparation, NCAtrak data input, processing payment requests;
Scheduling and coordinating internal and external meetings;
Participating in weekly supervision, staff meetings and required trainings;
Other program related duties as necessary
High school diploma or GED required, B.A. preferred. Proficiency in Microsoft Office; Excellent interpersonal and organizational skills required. Bilingual in English and Spanish strongly preferred.
High School Degree / G.E.D.
Safe Horizon - 18 months ago