Program Coordinator, Access Programs
Clinton Health Access Initiative (CHAI) - Boston, MA

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The Clinton Health Access Initiative (CHAI) works to broaden access to life-saving therapy for HIV/AIDS, tuberculosis, and malaria for patients in the poorest parts of the world. The hallmark of CHAI’s approach is simultaneous and intensive engagement on both the demand and supply sides of the market. CHAI’s Access Program (AXP) works with governments, suppliers, and partner organizations around the world to address barriers to access and foster a healthy marketplace, fundamentally changing the economics of global health to ensure the sustainable supply of essential medicines and diagnostics. By securing lower prices for key commodities and improving laboratories in the developing world, we are helping patients access the treatment and care they need.

The Access Program is seeking a Program Coordinator to join its program management team. Program Coordinators provide programmatic and operational support across Access Program teams. They provide broad based administrative support to the Executive Vice President and AXP Program Directors. In this role the Program Coordinator will work closely with staff across all levels of the organization, including senior management and staff based in-country. Successful candidates must be highly motivated with outstanding problem-solving, organizational, and communication skills, both written and verbal. CHAI places great value on relevant personal qualities: resourcefulness, responsibility, tenacity, independence, energy, and work ethic.

Provide programmatic and operational support for the Access Program

Maintain and develop administrative resources to facilitate efficient operations across AXP
  • Maintain contact lists
  • Manage the program’s group calendar
  • Manage the program’s resource library
  • Support onboarding of new staff
Support planning and implementation AXP’s several annual global conferences and meetings
  • Identify venues for team meetings and conferences with government officials, partner organizations, and pharmaceutical suppliers
  • Negotiate with vendors to make arrangements for guestrooms, meals, meetings and activities
  • Manage implementation of events, including travel logistics, reservation logistics, and communications with attendees
Support AXP program teams with various projects and outputs such as:
  • Presentations
  • Market analyses
  • Development of documents for grant reporting and grant proposals
  • Interfacing across programs and between global and country teams
  • Management of team’s work flow, including note-taking and tracking follow up activities

Provide administrative support for AXP Program Directors
  • Schedule meetings and manage Outlook calendars
  • Coordinate calls with many parties across multiple time zones
  • Complex travel arrangements
  • Expense tracking and reporting
  • Communications and follow-up with internal and external parties (e.g., with donors, partners, companies, countries)

  • Outstanding academic credentials
  • Minimum 2-3 years work experience
  • Detail-oriented with strong organizational skills
  • Strong written and verbal communication skills, and the ability to communicate effectively with people of varied professional, cultural, and educational backgrounds
  • Strong problem-solving skills
  • Entrepreneurial mindset, and the ability to take initiative in proposing and implementing new ideas
  • Ability to be effective and flexible in high-pressure situations, to handle multiple tasks simultaneously, and to set priorities
  • Strong desire to work in a fast-paced, limited-structure, multicultural environment
  • High level of proficiency in Microsoft Office, particularly Outlook, Excel, PowerPoint and Word
  • Experience in the pharmaceutical, biotechnology or medical device industry
  • Familiarity with global health issues
  • Experience living and/or working in developing countries
  • Experience working in a virtual work environment