Program Coordinator
Course Hero, Inc. - Redwood City, CA

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Course Hero is looking for a Program Coordinator to join the Cardinal Scholars team, a division and brand of Course Hero focused on providing the most effective and engaging tutoring experience possible to students everywhere. As a Program Coordinator you’ll spend most of your time interacting with both our customers and our magnificent tutoring staff; you’ll have significant responsibility and join the foundation of a small but fast-growing business.

What you'll do
  • Be responsible for customer interaction (both soft-selling to warm leads and managing client accounts) inside of your regional market
  • Work between tutors and customers to schedule lessons, follow-up, and maintain overall quality of our service
  • Interview and on board potential new tutors
  • Research and take responsibility for understanding the intricacies of your local market
  • Manage social media and various marketing projects
  • Ensure customer and tutor happiness however you can!
What we are looking for
  • Work ethic and enthusiasm for growing a small business
  • An open, independent mind; a willingness to take a stab at any task; general desire to learn new things
  • 1-2 years experience in account management, customer service, or on a marketing team
  • Stellar written and verbal communication skills
What we provide you
  • Competitive Salary
  • Full Health Benefits
  • Regularly planned team events and outings
  • Free lunches on Friday and a never ending snack supply
  • On site amenities complete with 7,500 square foot fitness center, Rock Wall, Junior Olympic Swimming Pool, Day Spa, Cafe, full sized baseball, volleyball and basketball courts, and a 3 mile nature walk trail

Course Hero, Inc. - 15 months ago - save job - block
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