Provide support to the Director of Non-degree Programs, assisting in the development and execution of program activities, marketing initiatives, budgets, and office administration. Supervise the residential managers and student interns during summer in-session weeks.
Duties and Responsibilities
Program Administration: Help manage the application process and communicate regularly with applicants and their families. When programs are in session, support director in responding to inquiries from parents, staff, faculty and participants; coordinate staffing for off-campus excursions and special events; supervise residential managers and student interns; maintain incident records; provide office coverage and other support to the director as assigned.
Collaborate with summer conference services manager on scheduling, classroom requirements, recreational facility needs, and compliance with regulatory requirements. Coordinate space usage and work closely with internal services providers, such as dining services and facilities. Assist with hiring and supervising professional residential managers and student resident supervisors in consultation with the Non-Degree Programs Director and the Student Affairs Office. Develop and oversee deposit and invoicing process.
Program Development: Assist with researching and proposing potential programs likely to generate strong enrollment interest from populations that constitute the most promising markets for Smith. Assist with developing the residential experience for student participant in existing programs.
Program Marketing: Update the website on a regular basis. Coordinate print advertising and oversee digital advertising, utilizing social media for recruitment and outreach. Represent the programs at fairs and other marketing venues.
Associate’s degree and 1 to 3 years of experience in program management or support, or an equivalent combination of education and experience.
Skills: Strong budget management and modeling skills. Ability to collaborate with a range of departments and individuals to achieve overall program goals. Excellent time management, multitasking and interpersonal skills will be required.
Smith College - 13 months ago