1. The Program Coordinator oversees activities including: ensuring staff adheres to the Program policies and procedures; providing an environment conducive to learning and safety, and that effective intervention services are provided to all participants; ensures participants are provided with the supervision and guidance necessary to successfully complete the program.
2. She/he ensures adherence to Program policies, procedures and compliance with the Contract and applicable federal, state, and local laws, rules, ordinances, policies, and procedures. Ensures the completion and delivery of accurate reports to the Department and the maintenance of current and accurate data in the JJIS.
3. The incumbent maintains a caseload of no more than five youths and supervises the case management staff. She/he is also responsible for employee relations at the program site and manages this activity through effective communications, staff meetings, coaching sessions and by providing feedback to staff, both formally and informally, that is geared toward professional growth and/or performance improvement.
4. The Program Coordinator will ensure that all staff have successfully completed Pre-Service Training, meet minimum qualifications for his/her position and ensures the operation of a site that delivers services as detailed in the Contract in an environment free of harassment, bullying and discrimination.
5. He/she will, when needed, present information to youth in a clear, effective fashion, address questions or concerns and utilize training and instructional methods that reinforce learning.
6. The incumbent, when needed, takes corrective/disciplinary action in a timely manner and in accordance with company policy. She/he routinely consults with the immediate supervisor and Human Resources to ensure the actions taken are equitable and consistent with the organization's policies and procedures and applicable employment laws.
7. The Program Coordinator performs the following activities as needed: coordinates and provides delinquency intervention service delivery, resolves transportation issues (i.e. coordinating pick-up and drop-off sites); screens and interviews potential staff members.
8. The incumbent plans and coordinates special events such as graduation and community service events; develops worksites and/or work projects, plans and schedules field trips and guest speakers; communicates on a regular basis with parents and supporting agencies.
9. The Program Coordinator strives to build program quality by developing and maintaining positive client relationships with the funding agency, providing constructive feedback directly as well as through written reports and championing program improvement initiatives.
10. The incumbent is responsible for ensuring accurate youth records are maintained for each program as required by the funding source. This includes assessments, case management sessions and case notes, tests, reports and other program related information as required.
11. He/she is responsible for the gathering and analyzing data for process improvement; assist process action teams to determine needs for curriculum and /or process improvements.
12. Reports to the Regional Program Manager and promptly notifies her/him of any concerns that might affect overall operations performance.
13. Hours will typically be 12pm - 9pm. Will require some flexibility with schedule.
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
Sign-on bonus available for individuals with current certifications in the following trainings: Protection Action Response (PAR), Thinking for Change (T4C), Motivational Interviewing (MI) and Impact of Crime (IOC).
1. Bachelor's Degree in criminal justice, social work, sociology, education, public administration or a related field; and possess a minimum of five years of professional experience working with at-risk or delinquent youth. Prefer at least three years of direct supervisory experience and certification in required Florida Department Evidence Based practices.
2. Exceptional oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct others, interpret documents, understand procedures, write reports and correspondence, speak clearly.
3. Professional in interactions with co-workers, participants, funding sources, the community and in appearance; the incumbent refrains from any conduct that would negatively impact the program or Paxen's reputation.
4. Analytical ability is required to gather and summarize data for reports, find solutions to various administrative problems and prioritize work. The position requires continual attention to detail.
5. Exceptional oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct others, interpret documents, understand procedures, write reports and demonstrated ability to deliver effective presentations. The incumbent must possess the ability to handle sensitive and confidential situations and continually demonstrate poise, tact and diplomacy.
6. Strong process orientation: Detail oriented, logical, and methodological approach to problem solving. Possess the ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures. Demonstrated ability to deal with complex problems involving multiple facets and variables in non-standardized situations.
7. Must possess excellent organization and time management skills and the ability to provide leadership, supervision and training using positive supervisory techniques to ensure maximum productivity; ability to work with no supervision while performing duties.
8. Must be able to withstand stress and handle multiple, concurrent tasks and multiple interruptions; and feel comfortable working with a diverse, non-traditional student population.
9. Proficiency in Microsoft Office.
10. A current driver's license and a vehicle with appropriate insurance coverage, if required to drive in the course of performing assigned duties and responsibilities.
11. Must successfully pass a background screening process, which includes a DJJ Level 2 criminal background check and drug screening.
The Paxen Group, Inc - 17 months ago