Program Manager I, Grade 23 (Program Evaluation & Performance Measures)
Montgomery County Government - Rockville, MD

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The Program Manager I conducts qualitative and quantitative program evaluation and measurement for Department of Health & Human Services programs. Duties include the following:

  • Provides professional level support in the development and implementation of meaningful program evaluations and performance measures (such as those found in annual plans, annual reports, annual budget documents, vendor contracts, and monthly outputs reports). Researches and analyzes results as well as other data to identify problems and also emerging needs for health and human services. Supervises the work of interns and students assigned to program evaluation work.
  • Assists with planning, coordinating, and implementing Quality Service Review (QSR), a Departmental evaluation protocol, including but not limited to: providing orientation and technical assistance to staff on requirements for QSR participation; handling logistical preparations for meetings and interviews related to the evaluation; data processing and analyzing results of QSR to help determine themes; and creating reports . A ssists with developing protocols and tools to support program performance measurement for determining progress towards internal operational goals; c oordinates data collection for cross-cutting Departmental headline measures; updates Departmental performance plans and results for CountyStat and similar stakeholders; and prepares compilations and analyses of data, including monthly trends reports, in required formats.
  • Supports (e.g., through research, writing and facilitating) departmental committees and task forces, as assigned; uses software tools to maintain and/or revise assigned Web pages; and assists with the Department's analysis of County Planning Board and State Clearinghouse documents.

Additional Employment Information

Montgomery County Government is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Human Resources via email to special.accommodations@montgomerycountymd.gov . Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.

Montgomery County Government also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, please refer to the Careers webpage on Hiring Preference .

Minimum Qualifications

Experience: Considerable (3 years) of professional experience in quantitative and qualitative program evaluation and measurements.

Education: Graduation from an accredited college or university with a Bachelor's Degree.

Equivalency: An equivalent combination of education and experience may be substituted

Preferred Criteria

Resume must include information specific to the preferred criteria listed below. Make sure that your resume references your knowledge, skills, and abilities as they relate to the preferred criteria. Ideally, the preferred criteria should be addressed in a separate section in your resume. The system only allows for one document to be submitted so your preferred criteria must be part of the resume.

1. M.A. in Health, Human Services or related field with considerable studies in program evaluation

2. Demonstrated experience developing or implementing programmatic evaluation, review or assessment protocols involving quantitative or qualitative data collection.

3. Demonstrated experience researching, analyzing and reporting on health or social services issues, program results or related complex data. Awareness of and sensitivity to diverse populations.

4. Demonstrated experience developing or using performance measures to manage programs or make recommendations for program performance improvements.

5. Demonstrated experience with organizational planning such as preparation of performance plans, strategic plans, trend analyses, or results-based budgets.

6. Demonstrated experience in preparing written communication and delivering oral presentations to communicate complex data to key internal and external stakeholders.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.

All applicants will be reviewed by OHR to determine whether or not they meet minimum qualifications for the position. All applicants who meet minimum qualifications will be reviewed and rated by subject matter experts based on the Preferred Criteria. Based on the results of Preferred Criteria evaluation, applicants will be rated and placed on the Eligible List as either "Qualified" or "Well Qualified." The highest rated applicants will be placed on the Eligible List and may be considered for interview. Employees meeting minimum qualifications who are same grade or higher will be placed on Eligible List as a "Transfer" candidate and may be considered for interview. Note: In the event there are 5 or less minimally qualified candidates, all will be placed on the Eligible List as Qualified and will be interviewed.

Minimum Salary

53275

Maximum Salary

88241

Currency

USD

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