Our direct client is looking for a Program Manager to be responsible for the effective execution of the Programs within the Data Management and Analytics area. These programs span organizational boundaries that involve external vendors and multiple business units. This position has "dotted-line" reporting relationships and must be able to negotiate with others to meet program objectives. The Program Manager ensures that project goals are accomplished and in line with Business Unit objectives. The Program Manager is responsible for managing the Project Management team that supports the Programs. The successful candidate is familiar with and monitors all major project activities, ensuring the currency, quality and integrity of the information, while providing consistency in content across the enterprise.
This position's responsibilities will include:
Accountable for day-to-day management to meet the program's goals and objectives (success metrics) including delivery of the project on time, on budget and with expected benefits (ROI, etc.).
Direct accountability for planning, executing, monitoring and controlling the program's work efforts including financial, resource and benefits management.
Directly manages the efforts of divisional PMO project management staff in support of all project management activities in compliance with EPMO standards and guidelines.
Manages the recruitment, on-boarding, professional development and performance evaluation of assigned PM and PM support staff and ensures compliance with enterprise PM methodologies and standards and other regulatory requirements in collaboration with the EPMO.
Ensures the quality of program and subordinate project-related data that is fed into enterprise-wide systems and reports.
Plays a key role in the overall planning, data reporting and analysis of program related work efforts
Works with EPMO and divisional management in:
Scoping potential projects and preparing them to enter the project pipeline.
Monitoring and reporting project resource capacity and demand
Partners with assigned EPMO Manager and other DPMO Managers to develop and drive adoption of enterprise wide project management tools, processes and standards to continually enhance enterprise project management maturity.
Partners with EPMO and other DPMO and Program Managers to drive project management capabilities through the use of project management technology solutions, inclusive of minimum standards of data and information capture.
Manages program staff to ensure overall client satisfaction and appropriate level of service delivery.
Provide leadership and motivation to project team members throughout the project life cycle.
Plan team resource needs; allocate, supervise and review work.
Communicate plans, status and issues to higher levels of management.
Lead the effort in creative approaches to problem solving and quality deliverables supporting business needs.
Skills and Abilities:
Ability to manage Data Management and Analytics development projects from inception to successful implementation
Understanding of how to leverage Data Management and Analytics for competitive advantage
Solid understanding of Data Management/ETL technologies
Solid understanding of the software development process, including requirement gathering, analysis/design, development tools/technologies, release/version control, contemporary testing methodologies and deployment management
Strong analysis, design and implementation experience with Data Management technologies
Expertise in setting and managing customer expectations
Technical proficiency in hardware and systems software, as well as experience implementing Data Management solutions and working with Systems Integrator vendors
Skill in conceptualizing creative solutions, as well as documenting them and presenting/selling them to senior management
Strong knowledge and understanding of Business Unit needs, with the ability to establish and maintain a high level of customer trust and confidence
Strong customer focus and ability to manage client expectations
Ability to communicate needs and schedules to IT and clients, as well as ensure that plans are in place and standards are adhered to
Solid project management skills with ability to multitask and manage multiple small to large projects in a cross-functional environment
Ability to blend creative, problem-solving, and technical skills for refining existing theories or developing new system approaches to seize opportunities and sustain Business Unit success
Demonstrated ability to lead and motivate staff to apply skills and techniques to solve dynamic problems
Excellent oral and written communication skills, as well as ability to present and explain technical information in a way that establishes rapport, persuades others and gains understanding
Strong teamwork and interpersonal skills at all management levels
Ability to operate under a dual reporting relationship (IT, customers)
Data Management/ETL technologies
Bachelor's degree in computer science, Business administration, engineering or a related discipline with an information technology focus; highly desirable to have MBA degree or equivalent, extensive related project management experience
** Five to eight years of progressive broad-based Data Management implementation experience.
PMP Certification required or must obtain within one (1) year of hire