Program Manager
San Francisco Community Land Trust - San Francisco, CA

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San Francisco Community Land Trust - Program Manager The San Francisco Community Land Trust (SFCLT) is a member-based nonprofit organization whose mission is to create permanently affordable, resident controlled housing for low- and moderate-income people in San Francisco through community ownership of the land. The organization works in partnership with residents, community groups, and local government to preserve multi-unit housing by converting properties from rental buildings into housing cooperatives that are controlled and operated by the residents, while the land is owned by SFCLT to ensure affordability in perpetuity. To ensure sustainability SFCLT provides education and technical assistance to residents and members on the CLT and co-op models. Currently with a portfolio of three properties, and rapidly expanding, SFCLT operates with a very active Board of Directors and volunteer committees. SFCLT seeks to hire a Program Manager to help build and maintain a strong, well-functioning, community-based organization.

Working closely with the Organizational Director, the Program Manager is responsible for the overall coordination of our member services, outreach, and education programs. Other duties include providing support to the membership/outreach and project committees, as well as administrative work. The ideal candidate will have experience working with people from diverse socio-economic and cultural backgrounds, will be passionate about the organization's mission, and experienced in adult education and training. The Program Manager is hired by and reports to the Organizational Director.

Job Duties

The Program Manager customarily and regularly exercises discretion and independent judgment in the following job duties:

Member/Resident Services (40%):
  • Design, coordinate, and implement SFCLT's Education & Technical Assistance Program for residents and the community (e.g., CLT model, pre-purchase cooperative homeownership, cooperative self-management, and asset building)
  • Lead the monitoring and evaluation of the education program
  • Manage all program related budgets, contractors, and invoices
  • Lead SFCLT's Member Services Program, in collaboration with the membership committee, including all membership meetings, communication and outreach activities
  • Maintain organizational member/contact database
  • Manage and maintain relationships with SFCLT leaseholders, co-op boards, and co-op members
  • Act as liaison to all external partner agencies that provide education and counseling services to residents and members
  • Collaborate with the Organizational Director and Stewardship Coordinator as needed to ensure that SFCLT properties are compliant with regulations and on the path to achieving self-management
Project Management (20%):
  • Serve as liaison with property management companies
  • Support project committee with project development activities as needed
  • Lead the social assessment for new projects undergoing feasibility analysis
  • Perform initial resident income qualification and program eligibility assessments
Community Relations (20%):
  • Build and develop relationships with affordable housing organizations and public officials
  • Collaborate with Organizational Director in writing newsletters, web content, preparing for events, media relations etc.
  • Act as liaison to community based activities in support of affordable housing
  • Attend and speak at public and community meetings
Fundraising and Administrative (20%)
  • Manage education contracts and grants
  • Grant writing and other fundraising activities to support the education and outreach program, as well as general support for other fundraising activities as necessary
  • Other administrative duties as necessary, including but not limited to general office support.
Minimum Qualifications:

The ideal candidate will possess experience and skills in program management and adult education, specifically:
  • 2 years of experience with program management and reporting
  • 2 years of experience with affordable housing or other community development organization working with low- and moderate-income households
  • 1 year of experience with adult education (e.g., financial education, job training, etc.)
  • Experience working with a collaborative effort that involves people of diverse socio-economic and cultural backgrounds, and the ability to quickly build strong working relationships with diverse groups of people
  • Strong written and oral communication skills
  • Strong leadership skills, including good public speaking and meeting facilitation skills
  • Results-driven and team-oriented work style
  • Strong organizational skills and close attention to detail
  • Proficient user of Microsoft Office software programs (Word, Excel) and databases (Filemaker)
  • Experience with website management (Wordpress or Joomla), Constant Contact, and Facebook to support social networking
  • Knowledge of SFCLT mission and values
  • Flexibility to work some nights and weekends (e.g., 4-5 meetings a month)
Preferred Qualifications:
  • Local resident
  • Bachelor's Degree
  • Experience and knowledge about housing or worker cooperatives
  • Experience managing government contracts (e.g., CDBG)
  • Public relations, marketing or preparing publications
  • Bilingual/bi-literate in Cantonese, Mandarin, Spanish, or Tagalog
Salary and Benefits

Salary: $43,000 - $53,000 FTE, depending on experience

This position is currently funded at 0.80 FTE (32 hours/week), and will increase to full-time as funding becomes available. As an equal opportunity employer SFCLT is committed to hiring a diverse work force and all qualified applicants are encouraged to apply.