Program Manager
The World Bank - Washington, DC

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The Human Development Network (HDN) provides strategic guidance, knowledge and analytical and operational support for the Bank’s global work on education, health and social protection. The HDN anchor brings together people and programs in three anchor departments working on Health, Nutrition and Population, Social Protection and Education. Under the leadership of the Vice President and Head of the Network, the work of the HDN anchor is coordinated by the lean front office, which is comprised of several groups. The Chief Economist Office (HDNCE) is responsible for advancing the analytical and operational quality of the Bank's "Investment in People" and supports an evidence-based approach to development policy. HDNCE is leading and/or coordinating HDN’s cross-cutting and cross-sectoral initiatives, including the impact evaluation program. The Impact Evaluation Program in HDNCE is supported by SIEF -- a US$40 million program funded by a multi-donor TF to support the HD network’s program of impact evaluations. The program consists of four pillars supported by SIEF: (1) Impact evaluation research for design and implementation of impact evaluation; (2) Training and capacity-building in impact evaluation methods and implementation; (3) Dissemination and knowledge sharing of evaluation results and approaches; and (4) Coordination of an HDN network-wide program of prospective, rigorous impact evaluation of programs affecting human development outcomes. SIEF provides funding and technical support for the realization of more than 50 impact evaluation studies across the Bank, ensuring the highest technical standards, in line with the broader HDN impact evaluation program. It also provides training and capacity building services to staff and clients in impact evaluation methods and implementation, and develops plans and programs for the dissemination and knowledge sharing of evaluation results and approaches. The Program Manager would be part of the Chief Economist’s Office (HDNCE) and the broader HDN impact evaluation team, reporting to the Chief Economist and would be responsible for the implementation of the SIEF supported impact evaluation program which currently includes thirty evaluations across the following four clusters: (1) Health Systems and Service Delivery, (2) Basic Education Service Delivery, (3) Early Childhood Nutrition, Health and Development and (4) Water Supply, Sanitation, and Hygiene for Sustainable Human Development. Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 3 year term appointment.

Duties and Accountabilities:
Provide strategic leadership on HDN's impact evaluation program, helping ensure a strong mobilization and use of evidence in informing programs and policies affecting human development outcomes.
• Represnt HDN, as needed, in contributions to shaping World Bank policies on impact evaluation and evidence-based policy.
• Manage the SIEF impact evaluation program including the overall progress and quality control of the portfolio of evaluations, the $40 million SIEF trust fund and the SIEF core team.
• Serve as the focal point for all donor relations in conjunction with the SIEF impact evaluation program, including relationships and communications with existing donors and potential donors, engagement in bianual SIEF Steering Committee meetings, and overall external SIEF business and communications.
• Manage program related work within the World Bank between the HDNCE-SIEF core team, impact evalution cluster leaders, and coordinators, the HDN network across the World Bank, the research department, IEG and other units as appropriate.
• Manage the research pillar (pillar 1), including leading the calls for proposals, and closely coordinating with the Chief Economist, impact evaluation team and technical leaders of the four clusters in which the impact evaluations are organized, and ensuring the quality of the research portfolio through active performance management.
• Lead evaluation studies as appropriate, including direct engagement in research and in supporting teams in the preparation of terms of reference and the management of impact evaluation work.
• May serve as cluster leader for one of the thematic areas supported by SIEF including technical IE support, and overall leadership on guidelines, indicators and methodologies to provide the basis for a strong comparative analysis across the various impact evaluations; develop a community of practice.
• Manage the work on capacity building (pillar 2) with the core SIEF team, including the organization and delivery up to four field-based, one week, intensive impact evaluation training workshops per year in collaboration with the regions for up to 200 staff-clients per workshop.
• Manage the work on engagement and knowledge sharing (pillar 3) with the SIEF core team and in cordination with the HDN knowledge and external affairs units to ensure effective engagement, communication and knowledge sharing around evalution evidence and practice.
• Represent the program, impact evaluation strategies and results in various fora, internally and externally.
• Manage core business functions of the impact evaluation program, including strategic planning, management and mentoring of the SIEF core team of approximately 4 people, fiduciary and overall trust fund management in collaboration with the RM staff and Trust Fund administration, the preparation of annual reports and other information for Bank Management and donors on progress in the implementation of the program.
• Support alignment with Bank corporate strategic priorities, including alignment with sector strategies and access to data, and flagging and taking a lead on resolving conflicts or problems that may arise.
Selection Criteria:
Master’s degree or PhD. and a minimum of 8 years’ relevant and progressively substantive development policy and operational experience, combined with a good knowledge of World Bank strategic directions.
• Experience in designing and implementation of impact evaluations in the HD sector.
• Extensive knowledge and understanding of key HD policy issues and ability to engage in substantive dialogue with clients and stakeholders around the core HD policy and results agendas.
• Relevant experience in Bank operations, including provision of operational support for results management in projects, in at least one region and one sector, and strong knowledge of World Bank’s operations and business processes.
• Substantial knowledge of key Bank Group operational policies, procedures, and systems and experience relevant to Bank instruments, portfolio management and fully familiar with Bank instruments and financing mechanisms.
• Client Orientation – Superior client orientation and inter-personal skills with proven ability to work cooperatively with multi-disciplinary country teams and staff and managers at all levels. Business Judgment & Analytical Decision Making – Demonstrated capacity to analyze and interpret empirical evidence, and ability to deduce clear policy advice using evaluative material.
• Drive for Results – Demonstrated ability to multi-task and to effectively carry out multi-disciplinary analyses, balancing rigor with pragmatism. Demonstrated ability to undertake a diversity of tasks within a rapidly changing and demanding environment on short deadlines.
• Teamwork (Collaboration) and Inclusion – Strong interpersonal and organization skills and the ability to form and work in teams both as team member and as team leader.
• Knowledge, Learning and Communication – Leads in the sharing of best practice and knowledge, and communicates effectively across boundaries. Excellent English oral and written communications skills, including the ability to speak and write persuasively and present ideas clearly and concisely. Capacity in other widely-used Bank languages is desired.

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Collectively known as the World Bank, the International Bank for Reconstruction & Development (IBRD) and its sister organization the...